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3M CO Analyst - Customer Incentive Plans in Wroclaw, Poland

Nauka i opracowane w 3M nowoczesne technologie znajdują zastosowanie na całym świecie, poprawiając jakość życia. Osiągamy roczną sprzedaż na poziomie 33 miliardów dolarów, a ponad 93 000 naszych pracowników współpracuje z klientami na całym świecie. 3M od lat angażuje się w innowacje. Budując przestrzeń do poszukiwania nowych rozwiązań, zachęcamy i wspieramy naszych pracowników do podejmowania ryzyka w wypracowywaniu kreatywnych rozwiązań. Czerpiemy z różnorodności, co owocuje innowacyjnością. U nas możesz wykorzystać swój talent, tworząc rozwiązania, które mają znaczenie.

Job Description:

Currently 3M Service Center EMEA is looking for the candidates interested in the position:

Job title: CO Analyst - CIPWorkplace: Wrocław, Śrubowa str.Department: Customer Operations

Goal of the position:

  • Day to day review of actual agreements between 3M and Customer data in ERP system

  • Changing data in the ERP system according to the company's strategy

  • Periodical agreements strategy implementation into ERP system upon business directions

  • Creating accruals reports and other ad-hoc analysis related to Vistex Operations management in order to support business decisions

  • Recommendations for ongoing process improvements to drive efficiency and maximize value realization

    Duties and responsibilities:

  • Develop expertise on processes and on data governance

  • Responsible for monitoring work queues for new requests

  • Responsible for completing assigned tasks within SLA targets

  • Coordination of respective queue or issue resolution, cycle time, leveraging workload within a team to meet or exceed Service Level Agreements

  • Train/consult internal customer in order to obtain proper inputs

  • Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays

  • Provide reports to assigned business team to enable end-to-end process visibility

  • Identify opportunities to improve data quality & reduce cycle time

  • May include coordination of various activities relevant for particular processes, including responding to general business and process related questions or issues

  • May include training and deployment support pre and/or post go-live

  • Responsible for escalation of issues if needed

  • Continuous improvement of processes and Lean Six Sigma project participation.

  • Positively contributes to and supports team efforts and objectives

  • Act according to 3M regulation and policies

  • Other tasks assigned by Team Leader

    Education and experience:

  • Bachelor’s degree or higher

  • Previous experience working with data quality and/or familiarity working with Finance data

  • Practical knowledge of Microsoft Excel

  • Minimum 1-2 years' experience on similar position

  • Previous experience in SAP / bCom / Salesforce systems in the past will be an asset

    Knowledge and skills:

  • Finance background

  • Ability to communicate in English at a high level (in speech and writing).

  • Proactive attitude to the duties entrusted

  • Detailed oriented and enjoys working with operational processes

  • Collaborative Team player

  • Ability to prioritize own tasks.

  • Analytical and meticulous approach to the tasks entrusted.

  • Ability to solve problems and communicate properly

Our offer:

  • Attractive compensation

  • Private medical care

  • Life insurance

  • Retirement scheme

  • Multisport card

  • Opportunity to work globally as part of an international organization

  • Work in a dynamic, respectful, inclusive, and friendly environment with an open-door policy

  • A Unique organizational culture focused on collaboration and problem solving

  • Professional training and onboarding package

Interested in our offer?

Apply now!

Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: www.3M.pl

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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