Our Ability Jobs

Job Information

CVS Health Vendor Management Advisor in WORK FROM HOME, Texas

Job Description

Do you want to make a large impact in your next opportunity and be a health care innovator? As a Vendor Management Advisor, you will use your leadership skills to leverage a diverse team to provide resources supporting call center vendors central to the operations of CVS Health. Here, you will partner with contracted vendor operations (domestically and internationally) to:• Establish critical key performance indicators jointly with the vendor(s) and the operational business owners• Establish invoicing protocols as well as drive accurate and timely payment processingYou will also participate in projects that interlock with Vendors:• Request for Proposal• Assisting in developing business strategy• Vendor onboarding / decommissioning• New work transition or offshore work implementationThe Vendor Management Advisor will manage vendors operational areas including:• Business Strategy Planning for each vendor. • Working with vendor site leadership to identify operational risk areas and provide solutions to correct gaps• Interface with all levels of Enterprise Leadership to ensure that they are aware of vendor performance and are engaged when support from their organization is paramount to vendor operational success• Occasional travel may be required in the future.This is a fully remote, work from home opportunity. To be successful, you will utilize your excellent written and verbal communication skills to present complex information and build strategic partnerships.

Required Qualifications

• 5+ years related experience in call center, business processing or vendor operations• Proven proficiency using Microsoft Project, Word, PowerPoint, and/or Excel 365• Travel up to 30%

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

• Vendor management experience strongly preferred• Health Care operations industry knowledge strongly preferred • Knowledge of 5 why’s methodology of root cause analysis• Use of CVS system tools


• High School Diploma required• Bachelor’s Degree preferred• Equivalent combination of education and experience may be considered

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.