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CVS Health Hiring Support Center - Supervisor in WORK FROM HOME, Massachusetts

Job Description

The Hiring Support Center Supervisor will be responsible for leading, guiding and motivating a team of skilled hiring professionals. In this role as a Hiring Support Center Supervisor the individual will:- Provide day to day leadership and will ensure team members have technical skills, knowledge and info/tools required to provide high-quality customer service and cultivates a culture where compliance, measurement, quality, and continuous improvement/best practices are performed in accordance with hiring policies, within legal guidelines.- Collaborate closely with Leadership and Workforce Management/Training team members to develop staffing plans, understand and predict work changes and respond in advance to ensure the delivery of important, high-quality, timely service to our customers and stakeholders. - Liaise, support and provide guidance to business stakeholders as needed

Required Qualifications

• 1+ year of leading projects or day to day operations• 2+ years of Human Resources or Talent Acquisition experience

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

• Shown team builder with strong communication and relationship building skills to ensure team goals are achieved with all levels of employees • Ability to build strong business relationships within own business unit and expand into other business units to achieve business goals and continue to drive operational performance improvements • Ability to attract highly skilled people, develop and build an inspiring culture • Ability to lead multiple people and priorities at a time • Ability to work in a structured, dynamic operational environment • Strong leadership skills and the ability to set high standards of performance and coach colleagues to continued success Ability to assess talent, manage people, and motivate teams • Strong Leadership Competencies in the areas of Inspiring Trust, Open Communication, People Development, Strategic Focus • Ability to think creatively to develop short-term business programs that support long-term strategies for the department and organization


• High School Diploma or GED required• Bachelor’s Degree preferred

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.