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CVS Health Senior Analyst, Network Engineer in Woonsocket, Rhode Island

Job Description

Potential for fully remoteMain locations - AZ, RI, CTThe Carrier Transmission Services – Senior Analyst position is responsible for implementing and maintaining the Wide Area Networking infrastructure supporting 500+ locations in a high-paced, complex environment. In addition to the WAN responsibilities, the position is also partly responsible for the enterprise SIP/VoIP connectivity to CVS’s external constituents (Carrier voice trunking, DIDs, TFNs, and Dialplan management).Duties include (but not limited to):• Ordering and coordinating circuit installs with telecom carriers and network/voice teams (Data, Voice, etc.)- Ordering and provisioning DID and Toll-Free numbers- Inventory management- Escalations with carrier and network/voice troubleshooting- Carrier invoice audits- MACD for real estate projects and other business projectsThe Sr Analyst will work cross-organizationally to set-up and/or resolve issues with the network infrastructure team, firewall team, internet team, and the voice team. Designing system layouts/configurations and planning new product implementations including pricing for new projects to meet business needs are also included in the responsibilities. The position is typically M-F, but the position is part of an on-call rotation which includes nights and weekends.

Pay Range

The typical pay range for this role is:

Minimum: 60000

Maximum: 128700

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

  • 3+ years of experience supporting WAN technologies, including MPLS, DWDM, SDWAN, P2P links. - Understand network design/fundamentals and carrier maintenance. - 3+ years’ experience in VoIP and SIP- Familiarity with Voice Protocols and Media: H.323, H.248, SIP, MGCP, SCCP, RTP/RTCP, Voice Codec troubleshooting and design.- 3+ years expertise with Signaling Protocols - ISDN, CAS, Analog, T1/E1 PRI, E&M.- Willing to travel to data centers for occasional off-hours work during nights and weekends

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

  • Automation – Ansible, etc.- Proficient with advanced O365 applications - Experience with ServiceNow workflows / Ebonding- MS TEAMS Voice experience- AT&T Route-it and Verizon Network Manager - Very good network troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time.- Be familiar with SIP, UDP, TCP/IP network related technologies including routing/switching, DNS, DHCP, Firewall/ACL, QoS (Quality of Service) etc.- Knowledge of carrier services (MPLS, P2P, DWDM, SIP, Equinix)- Ability to work well within teams and across departments.- Strong communication, organizational skills (oral/written)- Highly motivated and ability to think outside the box- Proficient with MS Office Applications, Windows Operating System, Linux Operating Systems


Bachelor’s degree preferredH.S Diploma with extensive experience required

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.