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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Do you love understanding and solving problems for people? Do you love piecing together disparate dots to create the big picture? Do you enjoy collaboration, facilitating, and innovating? Answer yes to any of these, then this role might be for you!

We are seeking an experienced Principal Product Manager to lead the strategic vision, development, and execution of our product roadmap. As a key member of our team, you will drive innovation, manage cross-functional teams, and ensure the delivery of high-quality products that exceed customer expectations. You will be responsible for providing product strategic leadership and guidance for an enterprise Pharmacy Benefit Management reporting product. As a key strategic leader, you will partner deeply with the respective stakeholders across the company to understand the customers, current product landscape, operational needs, and business goals to develop a long-term vision, strategy, and roadmap that achieves outcomes and delivers value. You will support and mentor team members responsible for the entire life cycle management of product lines/products, including purpose, definition, design, planning, development, prototyping and testing. Design thinking methodology is at the center of all you do, ensuring customer centricity is the core of your product so that you deliver the right value to the right customer at the right time.

• Evaluate current state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations.

• Acts as the strategic advisor, provide support, subject matter expertise and guidance to product teams and partners.

• Engage and inspire the business leaders by participating in key Business Unit leadership meetings, operating reviews and investment meetings

• Set the product strategy and find resolutions in partnership with senior business leaders, on overall level of investment and relative priority of epics and features on the roadmap

• Connect the roadmap to specific value drivers that contribute to department P&L, (e.g. opening up a new business revenue stream)

• Create a shared understanding among business partners of the intended outcome of each product, the cost of running the product and the expected benefit of any enhancements

• Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities

• Bring a consultative perspective and recommendations to department leaders with an eye toward how the changing landscape may require them to adjust their business models

Required Qualifications

• 8+ years of product management experience, owning enterprise-scale products/capabilities

• 3+ years of experience leading and developing teams (don't need direct management experience)

• High technology and data acumen

• Experience problem solving and consulting within complex environments across large organizations

• Experience facilitating cross-functional teams’ efforts with an appreciation for diverse perspectives and experience

• Clear and concise oral and written communication skills, strong interpersonal skills with executive presence and ability to influence across disciplines and levels of seniority

• Ability to provide vision to large teams to guide multi-month fast-paced projects, establish key milestones driven by market/enterprise need, and direct matrixed teams

• Critical thinker with the ability to make informed choices in a high-pressure environment

• Build and maintain strong relationships across key stakeholders and constituents

• Must be passionate about contributing to an organization focused on continuously improving internal and external customer experiences

• Experience working in an agile environment and leading decentralized teams

• Ability to travel up to 4-6x per year

Preferred Qualifications

• Healthcare and/or insurance experience

• Pharmacy Benefits Management experience

• BI or Analytics Product Management experience

Education

• Bachelor’s degree OR relevant work experience (4+ years)

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/24/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.