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State of Minnesota Vocational Rehabilitation Technician Senior in Woodbury, Minnesota

Job Class: Vocational Rehabilitation Technician Senior

Agency: Department of Employment and Economic Development

  • Job ID : 78356

  • Location : Statewide

  • Telework Eligible : Yes, may be eligible to telework up to five (5) days per week

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously

  • Date Posted : 07/11/2024

  • Closing Date : 07/17/2024

  • Hiring Agency/Seniority Unit : Department of Employment and Economic Development / AFSCME

  • Division/Unit : Vocational Rehabilitation Services

  • Work Shift/Work Hours : Day Shift, 8:00am to 4:30pm

  • Days of Work : Monday - Friday

  • Travel Required : Yes, up to 10% of the time

  • Salary Range: $23.19 - $31.21 / hourly; $48,420 - $65,166 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 206 - Clerical / AFSCME

  • Work Area : Various, see Job Summary for list of available offices

  • FLSA Status : Nonexempt

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The successful candidate may be eligible for a $5,000.00 hiring incentive

This position works in DEED’s Vocational Rehabilitation Services (VRS) division, which empowers Minnesotans with disabilities to achieve their goals for competitive, integrated employment and career development. You’ll be part of, and contribute to, a lively and energetic team with a positive internal culture that ensures this isn’t just a job – but a career. Together the VRS team makes an impact and creates possibilities that make a real and lasting difference in the lives of people with disabilities. Share your passion for this work and join the VRS team!

This position is part of the Virtual Intake Unit (VIU). The VIU is responsible for assisting adult applicants in applying for services, completing eligibility for services, and transferring participants to the VRS office in the appropriate service area.

Responsibilities of this position include, but are not limited to:

  • Providing administrative and financial support for individual services.

  • Providing quality indirect and direct support services to people with disabilities in a manner that fully aligns with division mission, goals, and objectives.

  • Providing accurate information to interested individuals and potential participants regarding Vocational Rehabilitation mission and services.

  • Providing effective case management support in accordance with agency standards so that efficient provision of services and agency objectives can be achieved.

This position is primarily remote, with occasional travel for meetings/trainings and for business needs such as collecting mail. This position is eligible to report to any of the following VRS offices:

Alexandria, Apple Valley, Austin, Bemidji, Blaine, Bloomington, Brainerd, Brooklyn Park, Burnsville, Cambridge, Chaska, Crookston, Duluth, Fairmont, Faribault, Fergus Falls, Hibbing, Mankato, Marshall, Minneapolis North, Minneapolis Northeast, Minneapolis South, Monticello, Moorhead, North St. Paul, Rochester, Roseau, Shakopee, St. Cloud, St. Paul, Staples, Thief River Falls, Willmar, Winona, Woodbury, or Worthington

This posting may be used to fill multiple positions.

*Hiring Incentive: The successful incumbent of this position may be eligible for a hiring incentive of $5,000 paid out in two (2) lump sums following the completion of the required probationary period and following two (2) years of successful service in the role

Minimum Qualifications

To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and/or preferred qualification listed, including dates of employment.

Skill in

  • Customer service sufficient to interpret and explain program information to customers, clients, and coworkers, such as policy, procedures, eligibility requirements, application details, and payment methods.

  • Accounting sufficient to review, analyze and verify financial records, calculate monthly fees, and prepare financial summaries and reports.

  • Math sufficient to calculate totals, averages, and percentages of numbers and/or data.

  • Data entry sufficient to maintain accurate records and reports.

Knowledge of basic accounting procedures sufficient to prepare itemized statements, bills or invoices, and record amounts due for items purchased or services rendered.

Ability to manage and address customers’, clients, and co-workers’ concerns tactfully and thoroughly.

Preferred Qualifications

Experience in the following:

  • Providing services to people with disabilities.

  • Developing and maintaining relationships with diverse populations such as Black, Indigenous, and People of Color (BIPOC) and Native American populations.

  • Working with StateWide Integrated Financial Tools (SWIFT) or other accounting systems and Workforce One platform or other online case management platform.

Ability to communicate in a second language (specifically American Sign Language, Somali, Hmong, or Spanish).

Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

This position requires successful completion of the following:

Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant's current and/or former employers.

A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment.

When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license record check will be conducted.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).


Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.