Job Information
National Grid Security Incident Response Specialist - ESO in Wokingham, United Kingdom
About the Role
Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.
The Energy System Operator (ESO) are now looking for a Cyber Security Incident Response Specialist to join us, as part of a new Security Incident Management team being formed within the ESO Security department in DD&T. The team will be responsible for managing the response to Cyber and Physical security incidents, documenting lessons learnt, and developing Incident Response readiness plans and processes, alongside leading the exercise and testing programme.
The Incident Response Specialist will manage security incidents following industry best practise incident management frameworks. They will form part of the new team to establish the FSO Security Incident Response function, including the development of new governance, plans and processes.
This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home.
About us
As Great Britain’s electricity system operator (ESO), we sit at the heart of the electricity system, using our outstanding engineering and commercial expertise to balance electricity supply and demand. Ultimately, we keep the electricity flowing directly to where it’s needed, second by second.
Becoming the Future System Operator
In 2021, government and Ofgem jointly consulted on proposals for an expert, impartial Future System Operator (FSO) with responsibilities across both the electricity and gas systems, to drive progress towards net zero while maintaining energy security and minimising costs for consumers. In October 2023, the Energy Act 2023 was passed, legislating for this Future System Operator to be created.
The ESO, including all of its existing roles, will be at the heart of the new Future System Operator. We will be taking on additional roles across vectors and sectors to create an organisation with a whole energy system mindset; enabling us to identify solutions to our energy system that are more sustainable, secure, and affordable for all.
The FSO will be set up as a public corporation with operational independence from government – bringing parties together to support optimised decision making and action. As now, it will be licenced and regulated by Ofgem through price control agreements. It is anticipated that the new organisation will be up and running in 2024.
The time to act on climate change is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.
Key Accountabilities
Delivery
Effectively manage higher severity cyber and physical security incidents, ensuring resilience for the future system operator and the whole energy sector.
Develop and maintain incident response plans, processes, and supporting documentation.
Deliver information in formal reports or as presentations and briefings to internal and external customers.
Focus on continuous improvement and personal development.
Outreach
Support other business departments in the development and delivery of response plans.
Plan and deliver Security exercises to a variety of audiences up to the Silver Team .
Take the initiative to connect internal teams with similar issues or opportunities when defining how the FSO Incident Management Team works with the wider business.
Develop relationships with government and energy sector stakeholders to improve understanding of threat intelligence for the future system operator and the whole energy sector.
Take active involvement in industry forums and research groups.
Subject Matter Expertise
Develop and implement the Incident Response process effectively to ensure successful remediation and restoration in the event of a security incident.
Understand the need for, opportunities, and limitations of response capabilities, ensuring that incident investigations are timely and effective.
Proactively share knowledge between the Incident Management function and other teams.
About You
Significant experience in incident management or associated roles
Experience applying best practise and industry leading incident management frameworks.
Experience in a technical discipline associated with Incident Response.
Team player and adept at working in multi-disciplinary and diverse teams.
Proven analytical skills and capable of solving new and complex problems.
Excellent written and verbal communication skills with the ability to communicate the impact and importance of detailed technical information to non-technical and senior audiences.
Managing and building relationships with customers and stakeholders.
Ability to work with senior management.
Mentor and support junior team members.
Previous experience in critical national infrastructure or similar sector, involving the analysis and delivery of threat intelligence
What You'll Get
A competitive salary between £55,000 – 65,000 – dependent on experience and capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.
More Information
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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