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American Tower Account Manager Recontracting in Woburn, Massachusetts

The Team

We are seeking an Account Manager, Recontracting to join American Tower’s Sales team. The Recontracting team works with existing customers to protect and strengthen revenue through strategic renewal negotiations. Day to day you will develop lease proposals through comprehensive analysis of contractual obligations to drive increased tower portfolio value. As an Account Manager, you will partner cross-functionally to manage tenant relationships throughout the entire leasing process and ensure a unified approach to each negotiation.

American Tower’s Core Principles (https://www.americantower.com/us/company/vision-mission-and-core-principles.html) are the foundation of our culture, and we’re focused on achieving continued success by thinking long-term, leading with values, and creating value with decisions. Come grow your career with us!

What You Can Offer Us

  • Develop lease proposals while closing quarterly targeted quotas for assigned segment. Prepare and present written and verbal proposals/presentations to tenants, as needed.

  • Negotiate lease renewal terms with existing customers to improve profitability, mitigate churn risk, and ensure new agreements are in place prior to lease expiration.

  • Manage multiple transactions in excess of $1,000,000 in initial-term revenue with our customers.

  • Negotiate to drive solutions through project-specific financial negotiations; overcome customer objections and/or obstacles.

  • Identify re-contracting opportunities through internal pipelines and other relevant reporting provided by management.

  • Provide creative, optimal, and unified solutions when facilitating lease amendment activity for existing customers, while addressing administrative, legal, collocation and business concerns.

  • Maintain a thorough knowledge of customer contracts, market-level agreements, and pricing guidelines so that customer agreement specifics, fees and pricing estimates can be calculated and communicated to customers.

  • Establish and maintain strong relationships with customer contacts; resolve issues with a high level of customer service.

  • Provide weekly, monthly, and quarterly forecast reports for all revenue-producing activity.

  • Other duties as assigned.

What You Need to Succeed

  • Bachelor’s degree required.

  • Legal, finance, account management, sales, and/or real estate experience preferred.

  • At least 5 to 7 years’ experience building strong customer relationships required.

  • At least 3 years’ experience with contract negotiations and/or commercial sales required.

  • At least 3 years’ analytical experience working with numbers preferred.

  • Project management experience preferred. Wireless industry experience preferred.

  • Approximately 5% travel may be required in support of the position’s responsibilities.

  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.

  • Ability to use Excel, Word, and Salesforce; ability to understand financials models and concepts.

  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.

  • Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy or any other characteristic protected under applicable law.

American Tower (the “Company”) is an equal opportunity employer and is committed to a diverse workforce. The Company is committed to a policy of equal employment and will not discriminate against an applicant or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy or any other category protected under federal, state or local law, regulation or ordinance.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process can contact us at (617) 587-7911 for assistance.

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