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Job Summary

The Employer Solutions Clinical Operations Manager m anages all functions and activities related to operations. Has complex management responsibility and is responsible for special projects. Responsible for effective professional communication and interfacing with leadership teams. Responsible for effecting ongoing quality, productivity and efficiency in the area of responsibility. Responsible for identifying need for process improvements. Supports the team with processes and strategic planning to ensure consistency throughout the NH enterprise and beyond. Drives transformation. Demonstrates effective and efficient leadership, consultation, project management, relationship building, effective communication, decision making, execution and accountability. Serves as an effective clinical operations liaison between leadership and the team. Lead and participates in strategic planning and program design and development to ensure growth and consistency across the NH enterprise.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.

• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

• Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, required. BSN or Bachelors Degree in related field, required.

• Experience: Five years of leadership and management experience, required.

• Licensure/Certification: Current RN License or Certifications in appropriate state may be required by department setting, required.

• Additional Skills Required: Ability to successfully complete generic and department specific competency assessment. Current practice in area of responsibility; regulatory/governing standards, policies, and procedures; required computer/information systems/ equipment used in performing assigned duties; application of safety and infection control policies and procedures; ability to develop learning development plans, give and receive feedback, and coach and counsel staff; support supervisors in staffing design, scheduling, and payroll processes; corporate client feedback and impact on core processes; delegation, team building, evidence based decision making, conflict management, change management skills; strong verbal and written communication skills that are sensitive to diversities among age groups, cultures, and educational levels. Ability to work with and collaborate with various leaders across the NH footprint to achieve the goals of Novant Health. Ability to drive/travel to multiple facilities/locations as needed.

Job Opening ID

43611