Job Information
Novant Health Post-Acute Care Coordinator in Wilmington, North Carolina
Job Summary
Title: Post Acute Care Coordinator
Schedule: Exempt position. Monday-Friday, 8-5 with flexibility required to meet the needs of the unit.
Department: New Hanover Medical Group Value Based Care Operations
Location: Wilmington, NC
Relocation Assistance provided.
The Post-Acute Care Coordinator is a clinical professional with strong clinical knowledge and leadership skills. Key responsibilities include working with hospital and post-acute partners to develop collaborative strategies to improve care quality, including working on developing performance expectations and outcome metrics for preferred partners, communicating program objectives and performance data to post-acute facilities, and developing and implementing care coordination strategies to ensure successful health outcomes for patients discharged to post-acute care. The ideal candidate will have previous experince using data and analytics to support continuous improvement. The Post Acute Care Coordinator position is to be the liaison and data analyst to evaluate and maintain the relationships between the PAC SNFs and home care agencies. This role contributes to reduced readmissions, reduced LOS, and moving complex patients from acute to post acute.
Come join a remarkable team where quality care meets quality service, in every dimension, every time. Remarkable Care. Remarkable Careers.
Why become a Team Member at Novant Health?
Clinical Ladder Program to help you advance your nursing career.
Recognized by Forbes as one of America’s Best Employers By State for 2022
One of the nation’s 150 Best Places to Work in Healthcare by Becker’s Hospital Review
Recognized as Leaders in LGBTQ+ Healthcare Equality by the Human Rights Campaign
One of the Best Places to Work for Disability Inclusion by Disability:IN and the American Association of People with Disabilities
One of the Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine
Top ratings in patient safety from The Leapfrog Group
Quality and safety recognition from CMS
Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
#IndeedWilmington #TeamAubergine #JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.
Responsibilities
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
Our team members are part of an environment that fosters team work, team member engagement and community involvement.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Qualifications
Education: BSN or bachelor's degree in healthcare or business fieldhealthcare, required.
Experience: Four years required.
Licensure/Certification: RN, PT, or OT, required.
Additional Skills (required):
Role requires excellent communication (oral and written),interpersonal and customer service skills, comfort with public speaking, group leadership and facilitation, and demonstrated problem solving and critical thinking skills
Flexibility to adapt to shifting priorities and short-term deadlines
Strong organization and detail orientation skills
Experience and demonstrated skill with data analysis and interpretation with ability to use analysis to inform QI and communicate results in both verbal and written formats in most appropriate manner based on target audience.
Extensive experience with quality improvement utilizing QI methodologies (e.g. The Model for Improvement, rapid cycle PDSAs, etc.) and other evidence-based strategies and techniques
Exceptional computer skills, particularly with Microsoft Office applications – Word, Excel, PowerPoint, Outlook, etc.
Additional Skills (preferred): Experience in post-acute care delivery (e.g., skilled nursing facility, home health) and QI for transitions of care across the continuum from hospital to post-acute to clinic and home.
Job Opening ID
46570