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Goldberg Administrative Assistant in Willoughby Hills, Ohio

Job Descriptions:

Join one of GCI’s inspiring and vibrant communities as an Administrative Assistant at our Pine Ridge location in Willoughby Hills, OH. We offer our employees competitive compensation and comprehensive benefits.

GCI Residential, is a prominent and diversified real estate development and management firm that is committed to offering exceptional places to live and work. Our administrative assistants make a lasting impact by assisting residents by demonstrating an unparalleled commitment to customer service and resident satisfaction.

What You Will Do:

  • Provides accurate and detailed administrative support to Property Supervisor and other team members to ensure smooth operation of assigned property

  • Answers phones, takes messages and directs callers as appropriate

  • Participates in rent collection process

  • Prepare and distribute notices for residents

  • Verifies utility account information for new and current residents

  • Packages move-out files and generates move-out condition reports

  • Coordinates move in, move outs with Maintenance Department

  • Retains customers for life

  • Performs other duties as directed or assigned

Required Experience:

What We Need:

  • Strong focus on customer service required

  • Excellent interpersonal and communication skills with an ability to build relationships

  • A skilled problem solver and self-motivated

  • Strong computer skills (MS Word, Excel, Outlook)

Education, Licenses, and Certifications:

  • High School Diploma or Equivalent

  • Two to five years administrative and/or customer service experience, preferably in property management

  • Experience with residential property management software preferred

Keyword: Administrative Assistant

From: GCI Residential