Paychex Self-Service Adoption Manager in West Henrietta, New York

  • This person will solely focus on driving adoption of self-service features and functionality within the client base – this will be a combination of new and existing clients

  • The role will need to understand the client journey and will develop strategies to enhance the client experience while leveraging self-service opportunities

  • The role will be responsible for bringing forth industry best practices and implementing appropriate strategies

  • Responsible for tracking and measuring impact of various self-service adoption initiatives

  • Likely will lead a small team focused on this effort