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National Grid Stakeholder Engagement Lead - ESO in Warwick, United Kingdom

Job Purpose

Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.

This role sits within the Stakeholder and Community team of the SSEP project. This team is responsible for collaborating with internal colleagues to plan and deliver coordinated strategic communications with identified key stakeholder groups. These communications will seek to educate, gather views and help manage the external impact of the high profile nature of the project’s work.

The accountabilities of the SSEP Stakeholder Engagement lead, and the remit of the Stakeholder team, will evolve with the SSEP project, and so this role presents an exciting opportunity to build a broad understanding of ESO and strategic network design activities, be involve in setting direction and collaborate with a variety of stakeholders.

The SSEP will see UK Government targets across the whole energy system mapped spatially across Great Britain over a period of several years and define the optimal mix and location of clean generation and storage to meet forecast demand, net-zero targets and security of supply to all consumers. The is a fast-paced, dynamic project that has a high profile within the ESO, the energy industry and beyond. In this team, you’ll be able to see your work contribute to a network design which gives a voice to the British Public and interested parties and play your part in developing a low carbon future.

This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

About us

As Great Britain’s electricity system operator (ESO), we sit at the heart of the electricity system, using our outstanding engineering and commercial expertise to balance electricity supply and demand. Ultimately, we keep the electricity flowing directly to where it’s needed, second by second.

Becoming the National Energy System Operator

In Summer of 2024, the ESO will transition to becoming the National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator will be the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

The ESO, including all of its existing roles, will be at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation will be set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As the ESO are today, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

Key Accountabilities

  • Supporting the development and delivery of a stakeholder strategy for the SSEP.

  • Supporting efforts to understand industry, societal and community views on the development of energy infrastructure, collaborating closely with Corporate Affairs, other project stakeholder managers, and external agencies.

  • Working closely with internal workstream leads, industry and societal stakeholders to create and execute engagement plans that support the project’s objectives.

  • Supporting the delivery of publications, stakeholder events, and industry and societal communications related to the project on time and meeting quality standards.

  • Helping to establish, run and develop our various stakeholder advisory groups which could include industry, societal and community stakeholders. These responsibilities will include organising the engagements, engaging with the stakeholders and ensuring that their views and feedback and understood by the SSEP team and wider ESO.

  • Helping to embed the team’s use of Customer Relationship Management tool (Salesforce), logging data, identifying insights and managing actions.

  • Working proactively with colleagues to understand how the scope of the SSEP interacts with other network planning activities and wider industry developments.

About you

What we do isn’t just important – it’s essential. That’s why we look to recruit experts in their field. In this case, we’re looking for someone who:

  • Proactive, adaptable and able to work on a fast-paced project, managing multiple priorities simultaneously.

  • Strong organisational skills, able to work to tight deadlines and deliver as promised.

  • Demonstrated proficiency in building productive working relationships within immediate teams and across the organisation.

  • Curiosity to develop an understanding of, and be able to articulate, the ‘bigger picture’.

In particular, we value expertise in:

  • Balancing the needs of various stakeholders and tailoring messages and approaches for different (sometimes challenging) audiences.

  • Strong written and verbal communication skills, with a track record of effectively understanding, conveying, and discussing technical and project-related information at a high level.

What you'll get

A competitive salary between £45,000 - £51,000 per annum – dependent on experience and capability. As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

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As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.

  • Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.

  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.

  • Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.

More Information

This role closes on 28th June 2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. We will be holding an Interview Day on 12th July and 15th July 2024.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation (https://jobs.nationalgrid.com/UK/content/Diversity-equity-and-inclusion/?locale=en_GB) , and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

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We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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