Job Information
National Grid OT Network Management Centre Analyst in Warwick, United Kingdom
About the role
National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it is essential that it is continually evolving, advancing, and improving.
In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.
As OT Network Management Centre (NMC) Analyst you’ll play a key role, working alongside other Analysts and Network engineers to locally triage operational, project and security issues to support, configure and deploy solutions, ensuring that operational and security integrity is always maintained.
You will help shape, develop and enhance the stability of the NMC network infrastructure and services, focusing on tasks such as routine upgrades, managing BAU incidents and supporting project workstreams. There will also be scope to get involved with complex diagnostics and monitoring of key metrics.
Supporting and monitoring the performance and availability of the OT Network Infrastructure, you’ll utilise network management tools to detect and respond to network incidents and vulnerabilities, making sure processes and procedures are in place and followed.
You’ll be based at our offices in Warwick 2 days per week and this can be combined with hybrid working from home.
What you'll need
With a Level 4 (eg. HNC) or higher-level qualification or equivalent experience in cyber security, networking or an engineering related discipline, you’ll have experience of working in a network or security operations centre, ideally with a background in engineering or cyber security.
You’ll have experience of working in a technical environment within a large corporation managing network assets and devices, and you’ll have a methodical and positive approach to problem-solving with excellent organisation and planning skills.
Experience of service recovery, particularly in stressful and pressured environments, as well as experience of managing incidents and project support is key, as are good communication and interpersonal skills.
You’ll have experience with network management tools, coupled with an awareness of cyber security principles. In addition, you’ll be an excellent team player who can prioritise workload independently.
What's in it for you?
A competitive salary of £51,900 – £64,000 per annum
Annual Performance Based Bonus
37 hour working week. Flexible
26 days annual leave, plus eight statutory days
The option to buy additional or sell holiday days
Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%
Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it is relevant to your role
Access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days)
Access to a numerous apps which support health, fitness and wellbeing.
More Information
This role closes at midnight on 25th September 2024 however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive and authentic workplace for everyone. So if you are excited about this role but your experience or qualifications do not match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.
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At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.