Our Ability Jobs

About the role

This is the time for action – we need to move at pace and reform our energy system – to deliver energy security, to tackle climate change and to protect our people.

Help deliver Net Zero projects

The Human and Organisational Performance Manager is responsible for supporting the development and implementation of strategies to enhance the safety performance, and well-being of our workforce, while promoting a positive organizational culture.

The role holder will be responsible for creating and implementing strategies to enhance safety practices and protocols across the organisation, and those within our supply chain. This includes developing comprehensive behavioural safety programs and promoting the principles of HOP methodology. By fostering a safety-conscious culture and promoting proactive safety behaviours, they will contribute to the well-being and protection of our workforce. With a focus on safety they will help create a work environment where employees feel secure, valued, and motivated to perform at their best.

In addition to performance and well-being, the HOP Manager will play a crucial role in shaping and promoting a positive organisational safety culture. By developing and implementing strategies that align with our values and behaviours, they will foster an environment of collaboration, respect, and continuous improvement, contributing to employee engagement, satisfaction, and retention, ultimately driving our organisation's success.

National Grid continues to offer hybrid working from office and home and are open to full time and part time applicants, as well as flexible working arrangements.

About you

What we do isn’t just important – it’s essential. That’s why we look to recruit experts in their field. In this case, we’re looking for someone who is:

•Proven experience in Human and Organisational Performance management, preferably in high-risk industries such as manufacturing, energy, or construction.

•Strong knowledge of HOP principles, tools, and techniques, including Human Factors Analysis and Classification System (HFACS), Safety-II, and Safety Differently.

•Excellent analytical skills with the ability to identify patterns, trends, and root causes of incidents and near-misses.

•Demonstrated ability to develop and implement HOP strategies, initiatives, and training programs.

•Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization.

•Ability to lead and influence change, fostering a positive safety culture and promoting continuous improvement.

•Proactive and detail-oriented, with excellent problem-solving and decision-making abilities.

•Knowledge of relevant regulatory requirements and industry standards related to safety and human performance.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we’re committed to building a diverse, inclusive and authentic workplace for everyone. So if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

What you'll do

•Develop and implement Human and Organisational Performance (HOP) strategies and initiatives to enhance overall performance, safety, and well-being within the organisation whilst collaborating with cross-functional teams to assess and identify areas for improvement in human performance, organizational processes, and systems.

•Conduct thorough analysis and evaluation of human and organisational performance principles that contribute to incidents, accidents, and near-misses, and develop proactive measures to mitigate risks.

•Provide leadership and guidance in the implementation of HOP principles, tools, and techniques across the organisation, and develop and deliver training programs to enhance employee awareness and understanding of HOP principles and practices.

•Foster a culture of continuous improvement by promoting learning, sharing best practices, and implementing lessons learned from incidents and near-misses.

•Collaborate with stakeholders to establish key performance indicators (KPIs) and metrics to measure and monitor the effectiveness of HOP initiatives.

•Conduct regular audits and assessments to ensure compliance with HOP standards, policies, and procedures.

•Provide coaching and support to managers and employees in implementing HOP strategies and practices.

•Stay updated on industry trends, best practices, and regulatory requirements related to human and organizational performance, and incorporate them into the organisation's HOP framework.

What you'll get

A competitive salary of up to £64,000 dependant on capability.

As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

About us

National Grid Strategic Infrastructure is a Business Unit created to propel our grid forward to deliver in 5 years, what has been achieved in the previous 30. By 2030 we aim to have 17 new major infrastructure projects live across England, Scotland and Wales.

Here at National Grid, we connect homes and businesses to power, making sure supply and demand match each other. We make sure the lights are on in schools, operating theatres, and sporting arenas; we’re thousands of people working on behalf of millions of people.

Our investment in Strategic Infrastructure via the Great Grid Upgrade will mean more home grown power, greater energy security and a cleaner future.

Whatever your role, wherever you work with us, you’ll help us hit stretching targets and achieve our far-reaching goal: to secure, clean energy that supports our world far into the future. Here, you will be at the heart of energy.

More information

This role closes on Tuesday 26th November 2024, , however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation (https://jobs.nationalgrid.com/UK/content/Diversity-equity-and-inclusion/?locale=en_GB) , and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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