Job Information
National Grid Contract Co-Ordinator in Warwick, United Kingdom
About us
At National Grid, we light up the world by harnessing the unique strengths of our people. Join us as a Contract Coordinator to be part of a team that's driving forward the energy transition, creating a brighter, more sustainable future for all.
Unleash your superpower and bring energy to life.
National Grid is hiring a Contract Coordinator for our Customer Connections Team based in Warwick.
About the role
This role is crucial in connecting customers to the high voltage transmission system in England and Wales and turning the UK’s net zero ambitions into reality.
The Contract Coordinator is responsible for supporting the Contracts Team within Customer Management in delivering against their connection offer licence obligations. This will include supporting Contract Managers where required, processing new and modification applications in our CRM system and facilitating offer governance cycles to remain compliant.
What you'll do
Providing support to the Offer process and Post Offer tracking, assisting Connections Team in fulfilling our contract obligations.
Help to facilitate the various different processes, such as the Asset Replacement Process to ensure we meet our obligations.
Manage the teams Governance procedures, coordinating between the Customer Connections and Regional Connections teams.
Maintain and update as necessary the team’s procedural documents (SOP’s etc).
Ensure the storage of contractual documentation is delivered in accordance with National Grid’s standards.
Accountable for providing and co-ordinating the data submissions in licenced reports to Ofgem concerning connection applications.
Contribute towards improving our data management, in line with our data BMS (Business Management Standard).
Reviewing data quality through our application process in CRM, and assisting Connections and Regional Connections teams to maintain and improve the level of data quality within our core system.
Help in managing the relevant Share Point site, so information is both easily accessible, relevant and managed in line with our Data BMS standard.
Coordinate charging and TO Final Sums bi-annual submission, which feed into Customer liabilities and securities.
What you'll need
Experience working independently and taking initiative
Strong organisational skills
Ability to communicate with stakeholders at all levels
Proven computer literacy with the ability to use word processing and spreadsheet packages to at least intermediate standard is essential (Word, Excel, PowerPoint)
Experience of working with a Customer Relationship Management (CRM) tool
Experience of working in a transactional environment, delivering outputs to tight timescales whilst maintaining accuracy
Knowledge of UK electricity transmission business preferred but not essential
What you'll get
Starting salary of £34,871
Annual Performance Based Bonus
Hybrid working model between Home, Site and Office
26 days annual leave, plus eight statutory days
The option to buy additional or sell holiday days
Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%
Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it’s relevant to your role
Access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few
Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days)
Access to numerous apps which support health, fitness and wellbeing
More information
National Grid Electricity Transmission (NGET) own the electricity transmission network in England and Wales . Every time you plug in your phone or flick a light switch, we’ve played a part. Not only are we responsible for delivering energy to millions of homes and businesses, we are also driving the move to cleaner energy, and the Government’s target of net zero emissions by 2050.
National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing, and improving.
In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.
To find out more about us, please follow the link below:
https://www.nationalgrid.com/electricity-transmission/
The closing date for applications is 01/10/24
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