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Principal Business Analyst to be hybrid, based in our Warsaw office to provide guidance on solution options to address business problems and work with key business process owners and SSL (stakeholder success lead) to address these problems. Will provide critical support to business operations and product launches, including the ex-US support of a recent acquisition. Critical applications to be supported include Appian (External Stakeholder Management), Veeva Vault (compliant commercial and medical content management global solutions), and GCP solutions used globally by field teams (Commercial & Medical). Will serve as an in-house SME of critical business processes and solutions across both DevOps workstreams and projects. 

What You'll Do

• Lead requirement discussions to document, analyze and translate functional and non-functional business requirements into project specifications, business process diagrams and workflows.

• Develop Requirements and Traceability Matrices for projects to ensure that all approved requirements are delivered and tracked back to a business objective. Ensure business value is defined and can be measured post deployment

• Utilize data tables, create logical source-to-target mappings, illustrate processes, data and Information flows and diagrams

• Work with the application development team(s) to help translate requirements into technical specifications

• Provide strong support during the build process, overseeing development to ensure the solutions are built and will meet/exceed the needs of the business; assist in system testing 

• Oversee Change Management with business partners from a system use perspective; identify and address business process touchpoints 

• Define the user experience, ensuring solutions that not only work but are easy to navigate and consume. Deliver a rich user experience via Proof of Concept iterations and agile prototyping

• Facilitate the UAT process, working with end users to define test scenarios, plans and test scripts. Ensure the business fully understands the capabilities and tests the complete solution and data supporting it. Assist users during UAT, and work with users and development teams on issues identification and resolution

Required Skills

• Bachelor in Information Technology, an MBA, or other relevant advanced degree is preferred. Equivalent experience will also be considered.

• 5+ years’ experience working as an IT professional managing projects Pharma-Biotech industry.

• Experience working with business systems (eg. CRMs (Veeva suit of systems), (i.e. Appian , Veeva CRM, Salesforce, MDM, reporting tools, etc.)

• Experience in working on HCPs engagement process

• Must be self-motivated, team player, and well organized

• Demonstrated successes in working with cross-functional resource teams

• Ability to prioritize multiple assignments and/or tasks

• Ability to work independently

• Must be able to effectively communicate technical components of an initiative in both technical and business terms

• Proven oral and written communication skills to a variety of audiences

• Strong modelling, process mapping and documentation skills

• Strong investigative, analytical and problem-solving skills

“Diversity is key for the survival of our ecosystem. I believe it is the single most important factor for a balanced flourishing environment where everyone thrives.”

• Guy Hadari – Chief Information Officer- Biogen

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts