Cerner Jira Administrator in Virtual Virginia, Virginia
AbleVets, A Cerner Company, provides healthcare information technology services and resources to help the VA and DoD improve the lives of the people they serve. AbleVets has an opportunity for an experienced, motivated Jira Administrator to support work with VA to lead a transformational change to empower VA product teams to embrace Jira.
The Jira Administrator will be a key leader in working with VA shape processes and tools that enable cross-functional collaboration and drive CI/CD transformation at VA. The ideal candidate will work closely with product owners, developers, and external development teams to coach and mentor them on how to implement Jira and associated plug ins like Portfolio, Xray, and Confluence. Additional responsibilities include, but are not limited to: Provide administrative support for Atlassian JIRA services and JIRA-related products such as Confluence and Portfolio . Prepare and lead training sessions to teach valuable skills that lead toward organization-wide adoption of Jira .Serve as a subject matter expert on Jira to field questions and provide hands-on support to VA product teams as they move forward with adoption DevOps tools and practices .Develop JIRA workflows, customizations, and integrations to support management on behalf of VA product teams .Coordinate tasks across other members of the DevSecOps team. Able to work in a fast-paced team environment and lead team activities to resolve issues and implement ad-hoc solutions. Perform daily system operations tasks to verify system integrity and availability. Perform ongoing performance tuning, hardware/OS upgrades, and resource optimization. Implement monitoring for applications and servers, and respond to alarms in a timely manner, preventing client impact and performance degradation. Manage changes and project activities, and communicate with impacted stakeholders. Develop and deploy automation tools to optimize daily activities. Complete assigned incident management tasks. Deploy, setup, and maintain complex testing environments. Provide Tier III and other support per service request.
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Applicants for U.S.-based positions with Cerner must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. The client contract also requires receipt of the appropriate government security clearance card applicable for the position.
Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
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At least 6 years total combined higher education and related work experience, including:
At least 1 years of system engineering and/or system architecture work experience
At least 5 years of higher education and/or additional work experience directly related to the duties of the job
Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Software Engineering or related field
Experience in configuration management, requirements management, and Jira administration
Ability to lead virtual training sessions with as many as 200 attendees
Master’s degree in Computer Science, Computer Engineering or other engineering or technical or business discipline
Experience implementing Jira as an administrator
Strong leadership experience as an advocate for the adoption of Agile and DevOps; must be assertive about adherence to CI/CD processes and enthusiastic about DevOps practices and their benefits.
Experience with Human Centered Design (HCD) principles and Design Thinking
Experience with the following CI/CD tools: Jenkins, CircleCI, DataDog, PagerDuty, Slack, Tenable, TwistLock, Codacy, etc
Relocation Assistance Available:
Yes - Domestic/Regional
Job Family Group: