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Defense Human Resources Activity PROGRAM MANAGER (PORTFOLIO SUPPORT) in United States


Defense Human Resources Agency's mission is to provide program support, information management, and administrative services to the DoD Components on human resource matters and to collect, archive and provide management information, research and analysis of human resources and other related functional area databases for the DoD.


As a PROGRAM MANAGER (PORTFOLIO SUPPORT) at the GS-0340-13/14 some of your typical work assignments may include: Defines requirements and coordinates with product managers for assigned system projects throughout the systems life cycle from technical solution development, system design and testing, fielding, operations/sustainment, through the retirement/replacement phases. Oversees the implementation of plans, procurements, risks and deliverables of program elements; develops and tracks performance metrics and provides regular program-level status updates. Manages and evaluates the requirements development process to mitigate impact on cost, schedule and performance, and responsible for analysis and providing solutions that satisfy the requirements of the user community. Develops a communication strategy to engage stakeholders, manage their expectations, and improve their acceptance of the objectives of the program. Generates buy-in to the business goals and technical approach of the program. Identifies, collects, verifies and validates individual project cost and schedule estimates of aggregate costs to a program-level business case. Develops business cases that effectively and efficiently offer sound business solutions based on quantitative and qualitative decision criteria. Develops proposed multi-year budget plans and annual operating budgets and identifies funding sources in support of program management. Plans, programs and determines distribution of allotted funds, resolves budget shortfalls, and identifies management staffing and contracting requirements. Oversees execution of program related projects and closely monitors program progress; responds and adapts plans to changes and manage risk. Assesses the value and organizational impact of projects, ensuring that the target benefits are measurable and related to business goals. Monitors and reports progress and performance of the program related projects with regard to scope, schedule, cost, resource, quality and risk.


Conditions of Employment


You may qualify at the GS-13, if you fulfill the following qualifications: One year of specialized experience equivalent to the GS-12 grade level in the Federal service: Prepares and implements a program level stakeholder management plan that aligns with organization objectives and considers the various levels of stakeholders. Interprets and applies policies for emerging IT acquisition strategies. Responsible for program management and sustainment of the Military Personnel and Benefits IT systems You may qualify at the GS-14, if you fulfill the following qualifications: One year of specialized experience equivalent to the GS-13 grade level in the Federal service: Prepares and implements multiple program level stakeholder management plans that aligns with organization objectives and considers the various levels of those stakeholders. Manages the leadership and management processes associated with acquisition and acquisition planning. Responsible for program management and sustainment of the Military Personnel and Benefits IT systems In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210 series:

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional Information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:

Persons with Disabilities - Schedule A

Special Hiring Authority for Veterans Special Hiring Authority for Certain Military Spouses

Other Special Appointment Authorities

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy. Selective Service Requirement: Please visit http://www.sss.gov for more information. For more information, please visit https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo.pdf Other Notes:

ACQUISITION POSITION: This is a Defense Workforce Acquisition Improvement Act (DAWIA) Position. Only candidates who meet the requirements for Acquisition Corps membership will be placed into the position unless a waiver of Corps membership is approved. The incumbent will be required to become certified at Level III in the Information Technology career field within 24 months, unless a Position Requirements Waiver is approved to extend the 24 months or accept Level III certification in another applicable DAWIA career field. Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:

http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).