Gartner Advisory Senior Specialist (2-4 years experience) in United States
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Advisory Senior Specialist (2-4 years experience)
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What makes Gartner Research & Advisory a GREAT fit for you? When you join Gartner, you’ll be part of a leading-edge team that values expert insights, bold ideas and intellectual curiosity. You’ll deliver must-have research through compelling client interactions and provide clients the unbiased insight and advice they need to make the right decisions every day. Through constant learning, discovery and collaboration, you’ll help clients deliver on their mission-critical priorities and make a global impact. If you’re looking to explore what’s next in technology and business, Gartner is looking for you.
Interested in learning more, view and register for any of our upcoming recruiting eventshere!
About this role
As an advisor, you will bring Gartner's research, best practices, and tools to life across a broad range of world class clients. It's the job of an advisor to increase client engagement and ensure each client is applying Gartner's resources to their work. An advisor will ask insightful questions to diagnose the causes of client challenges and recommend the best course of action. The advisor might also suggest a different approach or talk the client through a best practice from a different industry that could work within their business context.
We are seekingSenior Advisory Specialistsfor theIT Leaders and Technology Professionals (ITLTP)Research practiceto work in conjunction with a team of Advisors to ensure fulfillment of strategic and day-to-day tactical client research requests.Senior Specialists achieve this by extracting advice and overarching guidance from Gartner research and highlighting the most relevant insights to address challenges faced by an individual client or entire client segment.
What you’ll do
Diagnose customer inquiries through effective scoping questions and active listening.
Deliver Gartner insight to customers through advice-oriented, consumable written and verbal communications.
Package insight (summary writing, project scoping) to respond quickly to assigned customer research requests and identify opportunities to serve clients beyond their original requests by connecting stated challenges with potential unstated needs.
Analyze client requests to spot trends in demand to improve client responses and future research planning.
What you’ll need
2 to 4 years of experience in business or customer service
A genuine interest or subject matter expertise in Technology
Must be willing to work out of Arlington, VA
Who you are
Proactive self-starter who can work independently and collaborate productively as part of team
Have strong presentation skills and a high level of executive presence
Able to distill large volumes of data and organize ideas in a logical pattern using clear communication to convey those ideas
Embrace feedback with a mindset of continuous improvement
Have a natural curiosity and interest in learning
What we offer
Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP) and more!
Collaborative, team-oriented culture that embraces diversity
A dedicated learning environment and onboarding program targeted for early to mid-career individuals to accelerate long-term career success as an advisor at Gartner
Job Requisition ID:47725
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