Cerner Solution Architect in Virtual Missouri, Missouri
AMS Client Operations
As a Solution Architect with Oracle Cerner you will consult with clients on current workflows, upgrades, system changes and enhancements and ongoing system maintenance. You will provide client partners solution troubleshooting and knowledge transfer along with developing and maintaining relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support. As a Solution Architect you will resolve escalated problems and issues using solution knowledge and expertise, as well as, resolve client concerns raised during installation, operation, maintenance or solution application and perform test script execution.
People Management Responsibilities (for associates with one or more direct reports):
Seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution.
Delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed.
Lead by example and share knowledge and experiences with associates and team. Create a respectful work environment where you advocate for your team, create accountability and recognize accomplishments.
Provide timely feedback to encourage success, ensure accountability and connect opportunities for your associates' development.
Identify the right talent to achieve the desired results. Promote and build a diverse and cohesive team to accomplish objectives and align associates' skills to fill gaps.
Auto req ID:
Mgd Svcs - AMS
Applicants for U.S.-based positions with Cerner must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. The client contract also requires receipt of the appropriate government security clearance card applicable for the position.
Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, covid-19 vaccination, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
EEO is the Law with Supplement (English) (https://www.cerner.com/-/media/FF88D3155CB245EB98BA1DB8F934E3E5.ashx)
E-Verify Participation (English)
Right to Work (English) (https://www.cerner.com/-/media/E1CD6BEF8082430E882E5CD9D5165A86.ashx)
Pay Transparency Nondiscrimination (English)
EEO is the Law with Supplement (Spanish) (https://www.cerner.com/-/media/801186E054394473A0E1380768F3FE47.ashx)
E-Verify Participation (Spanish)
Right to Work (Spanish) (https://www.cerner.com/-/media/96E03778704E4492B394F95521A0B7E8.ashx)
Pay Transparency Nondiscrimination (Spanish)
At least 6 years total combined related work experience and completed higher education, including:
At least 1 year healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience
At least 5 years additional work experience directly related to the duties of the job and/or completed higher education
High School Diploma
Laboratory Instrument Configuration knowledge
Perform other responsibilities as assigned
If located in the greater Kansas City metro area the selected candidate's working environment will be Hybrid.
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Relocation Assistance Available:
Working Environment Description:
This position offers a Remote working environment. Meaning you can live and work in your current geographical location and work primarily remote. There could be times you will be requested to travel and/or visit a Cerner office or client site. #Remote