Cerner Learning Leader in Virtual Missouri, Missouri
Client Learning & Coaching Svc
Build client relationships to achieve business objectives
Consult with clients and internal project teams on technical architecture decisions to deploy integrated hardware, software, and devices
Model and demonstrate proficiency in product delivery workflows, best practices, and strategies for client hardware, software, and device installations
Perform technical troubleshooting and deployment issue resolution, escalating as appropriate
Participate in team initiatives
People Management Responsibilities (for associates with one or more direct reports):
Seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution.
Delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed.
Lead by example and share knowledge and experiences with associates and team. Create a respectful work environment where you advocate for your team, create accountability and recognize accomplishments.
Provide timely feedback to encourage success, ensure accountability and connect opportunities for your associates' development.
Identify the right talent to achieve the desired results. Promote and build a diverse and cohesive team to accomplish objectives and align associates' skills to fill gaps.
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