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At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

Forrester Research is seeking a Senior Analyst with financial services experience and expertise to be a thought leader, advising our clients about the future of money and how they can thrive in that future. Senior Analysts conduct innovative research and deliver advice through written reports, consulting, client inquiries, guidance and advisory sessions, and speeches.

This Senior Analyst will be part of Forrester’s financial services team, which conducts research into technologies that deliver product and business model innovation. We are looking for an individual who has expertise in payments (e.g. issuing, acquiring, instant payments), open banking (payment initiation and account aggregation), or digital assets (e.g. digital currencies). Candidates must possess a passion for conducting and writing research on these topics with curiosity, technology acumen, business practicality, and prescriptive advice. They must also have the confidence and ability to present to and advise senior executives on these topics.

Does this opportunity motivate and inspire you, and is your background a match for it? Are you an excellent thinker, writer, and public speaker? If so, Forrester wants to hear from you.

Job Responsibilities:

Senior Analysts work as part of a global team and collaborate with others across the entire Forrester ecosystem in all aspects of the job. They are expected to:

• Conduct primary and secondary research into key aspects of the responsibilities of technology executives at financial services firms, including industry trends, technology strategies, vendor selection, and best practices on how to apply technologies to drive business outcomes. Our research includes interviewing industry leaders, fielding online surveys, conducting briefings with technology and service providers, and analyzing Forrester and third-party data.

• Produce an ongoing stream of in-depth research pieces, as well as shorter, more tactical, pieces, addressing top issues for our target clients.

• Develop frameworks and tools that clients can use to put into practice our research findings.

• Respond to inquiries from Forrester clients via email or scheduled video calls.

• Present at Forrester-sponsored and industry-related events and deliver webinars.

• Support team members in research collaboration, idea development, and strategic thinking.

• Support sales in client development discussions.

• Establish an industry presence as an influential speaker and thinker; build relationships with senior industry professionals as well as with the technology vendors that serve them and the journalists who cover the area; and field press inquiries as necessary.

• Develop a strong online presence through usage of social media tools.

Job Requirements:

Forrester hires people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and sophisticated thinking and look for:

• Proven experience in a technology-related role in the financial services industry, technology vendor, or consulting firm.

• Familiarity with top issues impacting the payments and financial services industry across regulatory, technological, and competitive drivers.

• Deep intellectual curiosity about the effect of technology on the financial services landscape, combined with commitment to quality and evidence-based research.

• Superior analytical, writing, and presentation skills.

• Commitment to the customer. We conduct research to help organizations become customer-obsessed and we live what we evangelize.

• A profound spirit of team collaboration. We work as an integrated team that supports all team members.

• A strong record of academic achievement: B.A. or B.S. at minimum.

• The ability to travel 30% of the time.

We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.

Let’s be bold, together.

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Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.

At Forrester, we’re bold. We make big moves, transform businesses, and define the future. We’re the people who challenge, who innovate, who dare to discover. We’re a community of smart people and vibrant voices coming together to do what’s right by our clients and each other. Our success is driven by curiosity, courage, and customer obsession. Here you can be bold at work. Join us and build an extraordinary future.

With you, we’re not just bold. We’re bold, together.