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Technical Product Manager (Admin & Identity Systems)

*Pearson *

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people learn whatever, wherever and however they choose.

*Role Overview *

Do you want to be part of the biggest digital transformation in EdTech and help people around the world learn languages and realize their dreams?

The English Language Learning (ELL) division of Pearson is looking for a talented and motivated professional to join our growing team as Technical Product Manager. In this exciting role you will be playing a mix of engineering lead, scrum master, business analyst and project manager and will be responsible for managing agile software development teams to deliver outstanding digital products end to end.

A Technical Product Manager should be able to deliver executive briefings, lead delivery teams, understand technical architectural considerations for all products in their assigned portfolio.

Experience with administration, identity systems and consolidation of applications essential.

High Level Responsibilities

• Responsible for the overall development life cycle of the product or application and the management of complex cross-product technical solutions.

• Responsible for the Financial Performance of the team and delivery of product portfolio.

• Manage vendor relationships and ensure delivery of services suitable for team, business and customer requirements.

• Work with product managers and stakeholders to align on product or project goals and strategy to develop the delivery roadmap

• Develop a keen understanding of the customer including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches

• Work well with internal and external stakeholders, to influence and drive decision making

• Work closely with senior engineers to develop the best technical solutions and capabilities to serve a global customer base

• Convert product roadmap features into clear and well-structured functional requirements and user stories for development 

• Analyze requirements and identify solution gaps and opportunities for refinement . Assure deliverables meet requirements.

• Build and maintain a groomed backlog of sized stories and tasks 

• Lead engineering efforts to meet aggressive timelines with high-quality solutions.

• Assist with project management, by defining and tracking deliverables to a schedule

• Create reports and dashboards to track and visualize initiative progress, highlight key risks, and report spend against plan. 

• Facilitate meetings, document meeting outcomes, record and assign action points, and track follow ups 

• Coach the development team on Agile best practices to deliver high quality products and services to our customers

• Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint demo

• Set the team up to be self-organizing and nimble.  Resolve team impediments to increase the efficiency 

• Responsible for one or multiple product models and delivery teams.

• Within the leadership team you may be tasked with the responsibility to deliver transversal activities or projects such as Budget support, Collaboration Activities, Tender Responses or leading group wide initiatives.

• Ability to adapt to different product models assigned to your portfolio.

• Ensure compliance with Pearson standards such CISO and Data Privacy.

*Qualifications & Skills *

• Degree in Software engineering or Computer Science (or equivalent experience)

• Extensive years of deep hands-on technical expertise either as a software developer or through the management of highly technical programs at an enterprise scale

• Demonstrable technical product development experience and a track record of shipping software on time 

• Strong business and technical vision 

• Outstanding communication, facilitation, negotiation, and coaching skills 

• Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices 

• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques 

• Planning and problem solving with product management and delivery teams   

• Ability to handle multiple competing priorities in a fast-paced environment 

• Proficient user of JIRA, Confluence, Smartsheet, Miro or other comparable tools 

• Experience facilitating meetings at multiple levels of an organization

• Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel 

• Strong verbal and written communication skills in English with the ability to efficiently articulate ideas, pass along information and present visionary concepts to key decision-makers

• Passion for education and learning

• Experience in working with multinational, multicultural and distributed teams

   

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: English Language Learning

Schedule: FULL_TIME

Req ID: 9904

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