Our Ability Jobs

CA-Operations Expert

Canada

Apple Retail

Summary

Posted:May 5, 2024

Role Number: 114437998

Do you love how it feels to make someone’s day? As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. So it’s up to you to make sure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. At the end of the day, it’s your organizational skills and dedication that are at the heart of what the Apple Store does — connecting people to the products they love. You work with others to foster a culture where everyone belongs and is inspired to do their best work.

Key Qualifications

• Ability to think quickly and perform problem-solving tasks, even within changing conditions.

• Leadership skills, whether guiding by example or coaching a group.

• Strong organizational skills, quickly evaluating every situation.

• Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.

• Demonstrate Apple’s values of inclusion and diversity in daily activities.

Description

As an Operations Expert, you and your team have the incredible responsibility of ensuring products take the final step in the supply chain: getting into customers' hands. You're in charge of the store's entire inventory - products, parts, tools, supplies, and everything else. You make sure your team has the support, knowledge, and resources required to maintain product availability, complete inventory tasks, and keep the stockroom organized as new products arrive. You're in constant contact with the management and leadership teams, sharing data about the status of products and parts. And when exciting new products arrive, you're the first to open them up and present them to the entire store team. Apple makes the products, but you make it happen by being ready to place our products in customers' hands.

Education & Experience

Additional Requirements

• • You can manage and meet multiple inventory deadlines each week.

• • You’re willing to observe guidelines to allow secure access to products and movement through the stockroom.

• • Multilingual ability is a plus.

• • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

• • Roles based in Quebec require French language proficiency.

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple Inc.’s discretionary employee stock programs. Employees are eligible for discretionary restricted stock unit award recommendations, and can purchase Apple Inc. stock at a discount if voluntarily participating in Apple Inc.’s Employee Stock Purchase Plan. Participation in Apple Inc.’s discretionary stock programs is governed by Apple Inc.’s stock plans and agreements and are not part of local employment contracts or compensation.You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.For information about pay, if you are interested in roles located in one of our British Columbia locationsclick here to select a store and view pay information. (https://jobs.apple.com/en-ca/details/114437998/locationPicker) Note: Apple benefit and compensation programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.