Job Information
The Brick Warehouse/ Customer Service Representative in Victoria, British Columbia
Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you love a physical job that will keep you busy?
The Brick is actively seeking to expand our team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports to the Operations Manager.
Responsibilities
Loading and unloading of trucks and customer vehicles
Maintain a proficient knowledge of all shipping/receiving processes and procedures
Picking and put-away of all product types
Maintain a thorough knowledge of all stock, stock locations, model numbers, manufacturer specifications and handling instructions
Verify and report on inventory; ensure accuracy in the generation of reports
Process store entry stock transfers
Uphold all company health and safety, security and operational policies and procedures
Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned
Qualifications
High school diploma or equivalent
Previous experience in a warehouse/distribution environment an asset
Experience operating forklifts, order pickers and pallet jacks an asset
Proficient verbal and written English communication skills
Able to handle heavy lifting exceeding 50 lbs on a regular basis (loading of appliances and bedding products)
Proficient knowledge of safe material handling techniques
Flexibility to work any shift, including evenings and weekends
Why The Brick?
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know.
Connect With Us! (https://careers-thebrick.icims.com/jobs/33674/warehouse--customer-service-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834471194)
ID2025-33674
Posted Date5 days ago(6/10/2025 3:50 PM)
of Openings1
Job LocationsCA-BC-Victoria
Job CategoryDistribution/Warehouse
Position TypePermanent Full-Time
MinCAD $17.85/Hr.
Hourly/SalaryHourly