Our Ability Jobs

Company Description

WHO ARE WE?

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

Account Supervisor Primary Responsibilities Include, but are not limited to:

• The Account Supervisor will oversee and be actively involved in the daily hands-on cleaning services of aShopping Centre in Victoria B.C. maintaining company and client quality standards reporting to the AccountDirector.

• Assist the Account Director by training, and supervising employees in a positive, friendly, fast pacedatmosphere and having the ability to competently manage daily work tasks for cleaning staff in all departments.

• Hands on cleaning of assigned areas and reporting areas of concern to management and staff

• Supervising a team of 20-30 employees comprised of food court attendants, organics sorting, exterior, porter,and night crew staff

• Assist in controlling budget labour hours through scheduling of employees as required.

• Attending regular operations meetings as required with the Account Director & Clients.

• Experience preferred using all onsite equipment including auto scrubbers, floor machines, all surfacecleaners, carpet extractors, rotary buffers, power washers, tucker poles, IMOPS, vacuums, wet vacuums &assorted cleaning tools. Onsite training will be provided for all machines, equipment & tools

• Providing necessary onsite training for associates including general use of cleaning tools and equipment asneeded.

• Monitoring and using electronic washroom logs (WANDA system)

• Inspecting shopping centre throughout the day and maintaining a high standard of cleanliness at all times andcorrecting cleaning deficiencies as needed.

• Maintaining required cleaning supply levels in all areas and reporting supplies needed to the AccountDirector.

• Perform inspections on all cleaning equipment daily including vacuums sweepers scrubbers & tools to ensure it is in good condition and safe to use, reporting deficiencies to the Account Director.

• Being accountable for keys and communication devices (radio, cell phone, laptop)

• Identifying and resolving any cleaning issues or concerns from clients, public or staff.

• Performing any other assignments required to ensure the success of the team.

Safety Responsibilities Include, but are not limited to:

• Setting a positive example for associates to follow by incorporating safe work practices in all aspects of theiractivities.

• Follow the client and company's Health & Safety policies, Security policies and procedures at all times.

• Complete all Health & Safety training required.

• Reporting and correcting any safety concerns using the company's safety reporting system.

• Co-chair the Dexterra joint health and safety committee

• Investigating and reporting workplace injuries or accidents to the Account Director and H&S teamimmediately.

• Ensure all safety equipment & PPE is available and being used properly by staff at all times.

• Conduct regular safety inspections of work areas.

• Organize, document & lead monthly Joint Health & Safety meetings

Qualifications

Successful applicants will meet or exceed the following requirements:

• Applicants must have a clean criminal record.

• Applicant will be required to apply for reliability status to work in federal offices and facilities

• Must have minimum 1- 2 years cleaning experience - required

• Must have minimum 1- 2 years supervisory experience - required

• Must have strong work ethics and be committed to meeting contract requirements in all departments including working night shifts resulting from absence of staff due to illness, vacations, or terminations

• Applicant will be required to use computer and Microsoft software - training provided

• Applicant will be required to use basic time management software systems - training provided

• Applicant will be required to use excel based work schedules as required - training provided

• Practical experience preferred regarding stripping & waxing floors, carpet extraction, power washing, cleaningwashrooms, garbage & cardboard removal, high dusting etc.

• Training will be provided in all areas to meet contract specific requirements for all areas of responsibility

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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