Cargill Trade Execution Demurrage Coordinator with Spanish Language in Varna, Bulgaria
Trade Execution Demurrage Coordinator with Spanish Language
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Position Purpose & Summary
The Trade Execution Demurrage Coordinator is considered as developing professional in the Laytime and Freight Invoice area, with fundamental knowledge and core skills to conduct complex activities fairly independently in resourceful and effective way. The role is part of Global Execution engine and actively collaborates with US Trade Execution Team for more efficient and profitable shipment execution. Conducts main activities with oversights from Level 2 Operators .
Handles Day to Day interactions with Customers (Voyage Owners, Charterers, Cargo Sellers and Buyers) in the Laytime and Invoice area. First point of contact for open demurrage/dispatch claims prior escalation phase.
Provides close follow up on laytime calculations, involves Operator Level 2, or direct supervisors in case of no customer replies, delayed large receivables settlements.
The role requires follow up on Standard processes, critical thinking and agility. Learning capacity is critical for further expertise growth in the Laytime area.
Handles Day to Day communication with Customers (Cargo Sellers and Buyers) and colleagues: related to freight, laytime: replies to inquiries within the same day.
Prepares Freight Invoices/ payment request (FTS, Remedy, BSM) in system after review of relevant communication, Charter Parties, and other commercial agreements, inputs from US Trade Execution Team and traders.
Prepares demurrage/dispatch (laytime) invoices and calculations,focusing on maximizing profit and servicequality with customers.
Follows up and negotiates of Laytime calculations with customers till agreement: Value add, 60Days timeline.
Close work with the US Trade Execution desk for critical information from the physical operations of the shipments and other agreements on the commodity contracts, relevant for Laytime and Invoice accuracy.
Prepares monthly reports on executed laytimes – open, closed.
Customer service :
- Follows the laytime negotiations for all Cargill Agricultural Supply ChainSouth America customers.
Knowledge sharing, center of expertise:
Reviews Charter Parties, Commodity contracts and Statements Of Facts, identifies potential gaps and provides proposal for value add to Trade Execution Team, Traders or Direct supervisor prior laytime preparations.
Participates in trainings and workshops on customer specifics, value add opportunities.
Identifies process gaps and propose corrective and improvement actions.
Fluent English spoken/written
Post graduate in Port Operations and Ship logistics or 2 years working experience in logistics operations / shipping post fixture or 3 years in other finance or administrative functions ICS
Strong communication skills
Excellent customer service skills
Team player, mature, self-motivated, able to work under pressure and meet tight timeliness
High attention to detail
Ability to adapt to new situations and work effectively, under pressure, in a changing environment
Time management, stress management, cultural differences management
Timely decision making, problem solving, negotiating, priority setting, customer focus
In return for your expertise and commitment, we will provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today.
Follow us on LinkedIn: https://www.linkedin.com/company/cargill
Job Trade Execution
Primary Location BG-03-Varna
Job Type Standard
Shift Day Job
Req ID: VAR00109
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