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Position Summary

Candidate must support 8:00 AM - 5:00 PM Mountain Time or 7:00 AM - 4:00 PM Pacific Time.

Aetna’s Healthy Aging Support Program is a short term, self-management education program. The Health Coach provides information, referral, assistance with accessing resources, health coaching, and supportive care to Medicare members. The Health Coach will instruct group coaching classes on specific content addressing common health concerns for members with chronic conditions, providing education and resources, and effectively utilizing community, health care, and plan benefit resources.

Candidates with experience in care management, healthcare, social work, aging network, or similar backgrounds are encouraged to apply!

Fundamental Components:

• Educate members on an array of topics such as Managing Medicines, Nutrition, Safety, Benefits/ Resources, Mindfulness and Working with Care Team and empower participation of the group coaching participants

• Assist the member in actively participating with their health care providers and Aetna Care Management teams regarding decisions that impact their health and well-being

• Document all member interaction into the appropriate member record(s)

• Demonstrate empathy for situations faced by our members and their caregivers

• Troubleshoot unavailability of resources, securing support as needed to close member gaps

• Follow program workflows consistently, following up with members to review personal action plan and determine if any additional referrals (e.g., Care Management, Behavioral Health, etc) are needed

Required Qualifications

• At least 2 years working as a Health Coach

• Health Coach certification is required

• Candidate must support 8:00 AM - 5:00 PM Mountain Time or 7:00 AM - 4:00 PM Pacific Time.

Preferred Qualifications

• Community health or public health experience preferred

• Managed Care/Medicare/Medicaid experience preferred

• Bilingual preferred

• Bachelors degree preferred.

Education

• Associates degree or equivalent combination of education and experience.

Pay Range

The typical pay range for this role is:

$21.10 - $49.08

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 10/18/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.