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Bilingual Senior Financial Analyst, Expense Management CoE

Date: Aug 28, 2024

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent

Work Model: Hybrid

Reference code: 126778

Primary Location: Toronto, ON

All Available Locations: Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Be encouraged to deepen your technical skills…whatever those may be.

• Build a network of colleagues for life

• Be expected to share your ideas and to make them a reality.

Are you an energetic self-starter who thrives in a fast-paced environment? Interested in developing your career in Finance? Apply below!

What will your typical day look like?

As a Senior Financial Analyst, you will be an individual contributor responsible for the efficient functioning of the corporate and purchasing card expense, and expense processes.

About the team

You will work as part of the Chief Business and Finance Office (CBFO) within our Central Business Services (CBS) team and report to the Senior Manager, Expense Management and Accounts Payable. The team is a group of highly motivated, strategic minded and dynamic individuals that support and deliver finance operations across the Canadian businesses.

Enough about us, let’s talk about you

You are someone with:

• Bachelor’s degree in business administration, Finance, or Accounting, with at least 3 years of experience in a global organization, preferably in a shared service or service outsourcing environment.

• Excellent written and verbal communication skills; bilingual proficiency in English and French required, due to the nature of the role having interactions with National & Global clients. Ability to communicate effectively via phone, email, Teams, and ServiceNow. Provide advice on travel and expense policies and procedures to internal users.

• Manage the end-to-end corporate credit card program, including policy development, implementation, and ongoing management.

• Act as the primary liaison with banking partners to ensure the smooth operation of the credit card program. Negotiate terms, resolve issues, and stay updated on industry trends.

• Develop and enforce corporate credit card usage policies to ensure compliance with company guidelines and regulatory requirements.

• Monitor and analyze corporate credit card expenses to identify trends, anomalies, and cost-saving opportunities.

• Investigate suspicious activities related to corporate credit card usage, collaborating with internal teams and banking partners to implement fraud prevention measures.

• Implement strategies to maintain a low delinquency rate, monitor payment patterns, and proactively reduce delinquencies.

• Implement and maintain controls to mitigate risks associated with corporate credit card usage, including fraud prevention and data security standards compliance.

• Prepare regular reports and analyses on corporate credit card usage, expenditures, and opportunities for savings for management review.

• Identify process improvement opportunities for the corporate credit card program, collaborating with stakeholders to implement changes.

• Lead and support projects related to the corporate credit card program, such as system upgrades, process improvements, and expansion initiatives.

• Proficient in Excel and PowerPoint; familiarity with SQL or other coding languages preferred. Experience with ERP systems (e.g., SAP, Oracle) and applications such as Concur, Cognos, Blackline, and MS Access.

• Manage project timelines, testing, and validation, ensuring timely completion of initiatives and change requests in collaboration with global teams.

• Conduct research, gather data, and extract actionable insights from expense and corporate card data for analyses and reconciliations. Present findings and recommend improvements to senior executives.

• Develop and enforce policies related to corporate credit card usage, ensuring compliance with company guidelines and regulatory requirements.

• Provide training and support to employees on the proper use of corporate credit cards, including expense reporting and reconciliation processes.

• Support optimization of system functionality within Concur, focusing on user-friendliness and minimizing rejection rates through corrective actions.

• Improve the travel and expense reimbursement process by leveraging a network of 'super users' and champions of the process.

• Provide Tier 1 customer service in French and English, assisting corporate cardholders with inquiries and issues related to card transactions and central travel arrangements.

Total Rewards

The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to ourAccessAbility Action Plan (https://www2.deloitte.com/ca/en/pages/public-sector/articles/accessability-action-plan.html) , Reconciliation Action Plan (https://www2.deloitte.com/content/dam/Deloitte/ca/Documents/public-sector/ca-rap-report-aoda-en.pdf) and the BlackNorth Initiative (https://www2.deloitte.com/ca/en/pages/about-deloitte/articles/black-in-canada-acknowledging-our-past.html) .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.