Job Information
City of Toronto SYSTEMS INTEGRATOR 1 in Toronto, Ontario
SYSTEMS INTEGRATOR 1
Job ID: 47746
Job Category: Information & Technology
Division & Section: Public Health, Operation and Business Services
Work Location: 277 Victoria Street
Job Type & Duration: Full-time, Temporary (12 months)
Hourly Rate and Wage Grade: $48.49 - $53.14, TF0204, Wage Grade 15
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 27-JUN-2024 to 12-JUL-2024
Reporting to a Senior Systems Integrator, Public Health, the Systems Integrator 1 provides services in application deployment, operations management and system architecture, with an emphasis on business analysis, problem solving and service improvement. This incumbent is responsible for documenting and analyzing options for procedures, business process review, improvement of work practices and recommending changes to improve service.
Major Responsibilities:
Establishes and maintains business relationships with clients to discuss/assess clients' needs.
Prepares project charter, statements of work and project plans.
Identifies risks and prepares action plans to mitigate.
Conducts or leads team in delivery of projects or work packages.
Liaises and coordinates with internal & external groups on accomplishment of deliverables.
Prepares and presents status reports and variance explanation for projects or work packages.
Assesses, analyzes, evaluates, and recommends process & policy alternatives for projects & work packages.
Redesigns business processes, policies, and standards by recommending best practices and improvements to current processes.
Determines business requirements and builds consensus amongst clients.
Prepares Business Plans, Gap Analysis, Logical Data Models and Design documents for proposed solutions that leverage information & technology as part of the solution.
Provides input to Data Management teams on transformation of clients’ business requirements.
Recommends improvements to current methodology, process, standards, and policies.
Assists staff in understanding of business processes and logic.
Liaises with staff in development of test strategies, test cases, test scripts, test data for system, performance, usability, and acceptance testing of system solutions developed.
Leads team to draft implementation & rollout strategies and plans.
Conducts walk-through of deliverables to identify potential problems.
Prepares training material and documentation for use by clients and staff.
Conducts training for client and their staff.
Collaborates with clients on “Go/No Go” cut-over decisions, e.g., rollouts.
Prepares findings and “Lessons Learned” from post-implementation project reviews.
Prepares RFI/P/Qs and other formal project documentation.
Key Qualifications:
Your application must describe your qualifications as they relate to:
Post-secondary education in computer science, business administration or other discipline pertinent to the job function or combination of education and experience.
Extensive experience assessing and reviewing business processes to identify options, best practices, and opportunities to improve business process and service delivery.
Extensive experience preparing and documenting business cases, gap analysis, use cases,functional and non-functional requirements, and system specifications.
Extensive experience developing test strategies, test cases and test scripts for system, performance, usability, data migration, and user acceptance testing, and executing and documenting test results of technology solutions and business processes.
Considerable experience transforming clients’ business requirements intological data groupings to assist in the creation of datamodels and preparing data mappings for data migration.
You must also have:
Proficiency in using a variety of software packages, including process design software (e.g., Visio), business requirements management and quality assurance tools (e.g., HP QC, HP Testing Suite), project management software (e.g., MS Project), and the MS Office Suite (PowerPoint, Excel, Access, Word).
Ability to prepare RFPs, RFQs, RFIs, and conduct thorough evaluations and selections of technical solutions to align with business and technical requirements.
Excellent research, analytical, innovation and problem-solving skills to conceptualize and develop options and recommendations to support decision-making.
Excellent communication skills, presentation, and interpersonal skills to effectively interact with business and technical stakeholders.
Ability to work effectively as a member of the team, collaboratively with others and independently as required.
Time management and prioritization capabilities to successfully perform several tasks and projects concurrently.
Strong customer service orientation.
Knowledge of current and emerging technologies and skills to evaluate and recommend new technology for introduction into a complex technical environment including geospatial and mobile technology.
Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA), the Occupational Health and Safety Act (OHSA) and other regulations/legislation that apply to the job duties.
Exposure of Public Health Inspections and investigation processes, and their implementation on Salesforce and/or other cloud platform-based solutions would be an asset.
Certified Business Analysis Professional (CBAP®) designation would be an asset.
NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .