Job Information
City of Toronto System Development Specialist in Toronto, Ontario
System Development Specialist
Job ID: 48133
Job Category: Information & Technology
Division & Section: Technology Services, Technology Services Delivery
Work Location: 55 John St, Toronto, M5V 3C6
Job Type & Duration: Full-time, Temporary Vacancy (18 months)
Hourly Rate and Wage Grade: $51.19 - $56.07
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 26-JUN-2024 to 11-JUL-2024
Your experience with Kronos Enterprise Workforce Centre and TeleStaff solution and application design, development, testing, implementation and system support and sustainment will serve as a solid foundation for your success as a System Development Specialist with the City of Toronto Technology Services Division.
As an integral part of the Enterprise Solutions Delivery team, you will be involved in the end-to-end delivery and support of both enterprise and business-specific solutions to enable the City of Toronto's Electronic Service Delivery objectives. You will provide expertise and advice in the areas of initiation, analysis, design, development, configuration, implementation and sustainment of enterprise and business-specific solutions and related infrastructure. As a System Development Specialist, you will also contribute to the development of corporate system architecture, methodologies, standards, policies, procedures and guidelines.
Resposibilities
Your primary responsibilities of this position include, but are not limited to:
Performs analysis and design duties as well as modelling, programming, testing, documentation and deployment preparation.
Coordinates and prepares needs analysis and detailed systems design.
Conducts user interviews to determine detailed systems requirements.
Completes preliminary analysis, system and functional design, workflow diagrams for quality systems development.
Designs, codes, tests, implements and maintains enterprise systems.
Coordinates and develops program specifications and documentation.
Designs and conducts all levels of testing, i.e., unit, system, integration, regression, performance, security, usability, optimization and configuration, and coordinate user acceptance testing.
Liaises and coordinates with internal and external consultants in detailed systems deliverables and technical problem resolution.
Implements enterprise in-house developed, custom and packaged systems and system changes.
Tests integrated systems to ensure system compatibility and proper functional integration.
Provides application maintenance and enhancements, including implementation of vendor systems fixes and patches.
Conducts quality assurance on departmental and external developments.
Develops systems interfaces between enterprise and departmental systems.
Performs information and application data conversions.
Provides development support to users by providing technical assistance and troubleshooting.
Provides documentation and instruction/training to users of the system.
Designs and develops application security interfaces to enable clients in controlling and administering access to their systems.
Provides expertise, advice and technical skills for information and application service delivery.
Conducts research and evaluation of hardware/software/framework and makes recommendations.
Recommends, presents and demonstrates system solutions to City management and corporate business clients.
Conducts presentations, system demonstrations and system walk-throughs at project review meetings.
Participates as a team member in the execution of project plans, providing technical expertise and advice regarding architecture, development tools, and work effort estimates.
Directs the activities of staff, mentors, and recommends training.
Contributes to project charters, statements of work, project plans, project status reports and variance explanations, risk identification and mitigation planning.
Conducts research, investigates and recommends best practices for information and application services.
Contributes to post-implementation project reviews.
Recommends improvements to current methodologies, processes, standards, policies and guidelines.
Contributes in planning of future system growth and provide detailed work plans.
Participates in enterprise projects.
Conducts feasibility studies, and contribute to business cases, RFIs, RFPs, RFQs and technical reports by researching, and participating in evaluations and recommending solutions
Key Qualifications
Your application for the role of System Development Specialist should describe your qualifications as they relate to:
Post-secondary education in Computer Science or a related discipline, or an approved equivalent combination of education and/or experience.
Extensive experience in solution design, development, implementation, support and sustainment in Time Attendance & Scheduling System (e.g., UKG Workforce Central and TeleStaff systems).
Extensive experience in system design and development using Java, JavaScript, Typescript, C#, HTML/HTM5, CSS, React Native, Angular 16, .NET Core 3, .NET6, jQuery, Bootstrap, MS SQL Server, PL/SQL.
Considerable experience in writing documentation such as: business requirement, system specification, system architecture and design document, user manual and system support Runbook.
Considerable experience in UKG Boomi integration technology.
Should also have:
Boomi Integration Certification is a considerable asset
Excellent problem-solving, leadership, facilitation, and interpersonal skills.
Strong customer service orientation along with demonstrated ability to establish and maintain effective stakeholder relationships.
Ability to work effectively as a member of a team, collaboratively with others in a multidisciplinary team environment and independently, as required.
Ability to work under pressure during the execution of project and operational activities.
Advanced time management and estimation capabilities and ability to perform several tasks and projects concurrently.
Ability to develop, maintain and execute both test plans and disaster recovery plans.
Knowledge of current and emerging technologies, and skills to evaluate and recommend new technology for introduction into a complex technical environment.
Ability to work flexible hours including days, afternoons, nights, and weekends, as required.
Ability to be on call for support of production systems, as required.
Ability to travel across various office locations within the City of Toronto, as required.
NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .