Our Ability Jobs

SUPPORT ASSISTANT B

• Job ID: 54780

• Job Category: Administrative

• Division & Section: Public Health, Strategy & Clinical Services

• Work Location: 160 Borough Drive

• Job Type & Duration: 1 Temporary (approximately 8 months) vacancy

• Hourly Rate and Wage Grade: $33.34 - $36.55, TF0005, Wage Grade: 8 (2024 Wages)

• Shift Information: Monday to Friday, 35 per week.

• Affiliation: L79 Full-time

• Number of Positions Open: 1 (One)

• Posting Period: 3-April- 2025 to 17-April-2025

Major Responsibilities:

Reporting to the Manager, Sexual Health Clinics, the Support Assistant B handles front end reception support for a busy sexual health clinic, processing clients for service and providing general information to the public on program services while providing support to the team in performing their daily responsibilities

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash

• Prepares and processes documents/statistical summaries/reports etc. Assesses and analyzes data

• Drafts and signs correspondence

• Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions

• Performs complex calculations

• Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff

• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting

• Coordinates and maintains a complex record/retrieval system. Maintains supplies inventories

• Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria

• Reviews, accepts or rejects material/applications from the public, ensuring all criteria have been met

• Receives and pays out cash and cheques, controls, monitors and balances petty cash, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assists with budget administration for unit

• Coordinates meetings, events and schedules. Takes/transcribes minutes

• Provides coverage for colleagues as required including travel to other clinic sites across the city

• Monitors, orders and maintains (including inventory) supplies/resource materials for unit or other locations.

Key Qualifications:

Your application must describe your qualifications as they relate to:

• Considerable office administration experience, including the provision of support to a team of health professionals.

• Considerable experience providing direct customer service.

• Considerable experience inputting data and the maintenance of a large multi screened database.

• Considerable experience in personal computer applications at the intermediate level, including Word, PowerPoint and Excel.

• Experience in dealing with confidential health issues (i.e. Sexually Transmitted Disease and able to work at a Sexual Health clinic).

• Experience in the set-up and maintenance of manual and electronic filing systems.

You must also have:

• Ability to carry out data entry functions with speed and accuracy and employing verification techniques.

• Excellent keyboarding skills.

• Strong organizational skills and the proven ability to set priorities under frequent deadlines.

• Excellent interpersonal skills and the proven ability to work effectively and independently and as a member of a team.

• Knowledge of Public Health programs, health care and social services systems.

• Ability to lift and move clinic supplies.

• Ability to travel to various clinic sites as required.

• Ability to work flexible hours, including evenings.

• Ability to work within the sexual health clinic philosophy.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .