Job Information
CIBC Sr. Manager, Fraud Analytics in Toronto, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What You’ll Be Doing
As the Senior Manager, Fraud Analytics, you will be leading and supervising the work of a group of analysts with a focus on fraud mitigation, computer programming, statistical models, and reporting associated with the development and implementation of fraud mitigation strategies. You will assist the team in the development and application of complex analysis, cost/benefits analysis, optimization, predictive models and sampling. You will maintain tight control over impact to legitimate customers from fraud management strategies and handle regular reporting of statistics to SVP and EVP levels of results in this area. Accountable for the development of transaction monitoring requirements and project implementation. Responsible for maintaining tight control over data and access management, and audit requirements.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How You’ll Succeed
Analytical Thinking –Lead a Data Analytics team to improve fraud monitoring by responding to fraud trends and mitigate risk surrounding operational processes. Conduct feasibility studies and cost/benefit analysis to clearly depict possible fraud mitigation rule options and recommended courses of action.
Communication Skills – Excellent verbal and writing skills to effectively articulate ideas and opinions that involve analysis, interpretation, and assessment.
Leadership Skills - Provide leadership and effective management of business unit staff to influence employee commitment to the organization.
Continuous Improvement - Lead efforts in continuous improvement by implementing automation and business intelligence strategies.
Client engagement – Meet with clients to understand their priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and collaborate with others to ensure clients are connected to the right people and opportunities.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, enabling them to better manage their banking needs.
Who You Are
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2024-12-10
Job Location
Toronto-CC East 12th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Advanced Analytics, Analytical Thinking, Business Intelligence (BI), Complex Analysis, Data Analytics, Fraud Monitoring, Leadership, Organizing, Strategic Thinking
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.