Job Information
Rogers Sr. Credit Risk Analyst in Toronto, Ontario
Sr. Credit Risk Analyst
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.
What you'll do:
• Provide data mining and analytical support for various credit risk initiatives including customer origination, customer management, collections and recovery. Learn to use and master the various internal data warehouse tables and the external data from the credit bureaus. Query, filter, combine, transform and present data for reporting and analysis.
• Coordinate with different groups in Rogers to develop the business case and obtain approval for credit risk projects for all lines of business and for consumer, business and residential markets. Ensure that credit policies are maintained for enterprise projects.
• Help investigate, resolve and fix disputes, discrepancies, issues and concerns from internal and external customers in the areas of credit evaluation, account maintenance and credit reporting.
• Maintain existing and new processes and systems. Perform other duties as required such as processing of vendor invoices, budget forecasting and reporting, and knowledge base documentation.
• Support Business Case creation, providing assumptions and validating forecasting
• Provide business recommendations based on analyses to optimize Credit Strategy
• Own the solution recommendation and facilitate strategy implementation
What you'll bring:
• Proficient in Base SAS programming from previous or current employment, preferably with advanced knowledge in the areas of statistics, macros and SQL.
• Advanced skills in Microsoft Excel and comfort using Microsoft PowerPoint to tell a story
• Working knowledge of predictive modelling software such as Knowledge Seeker/Studio, Enterprise Miner, SPSS or Model Builder. A high aptitude for learning new analytical software, programming languages and communication tools.
• Previous experience in using and navigating through AMDOCS or other similar billing systems.
• Demonstrated experience in data mining, data analysis, reporting, gap analysis and problem solving. Knowledge and experience in financial analysis is a plus.
• University degree in a discipline such as Mathematics, Statistics, Economics, Engineering or Computer/Software Science is a plus.
• Minimum two years work experience preferably in consumer credit risk, fraud or collection operations. Exposure to telecom, credit bureau, credit card, consumer banking or similar credit and collections environment in an analytical capacity.
• Well-organized and forward-thinking, strong communication and people skills, creative and innovative thinking, and resilient and flexible to change.
• Self-starter, with the ability to work both independently and within a team setting to meet multiple aggressive deadlines.
• 2 years experience in an Analyst role
What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
Paid time off for volunteering
Company matching contributions to charities you support
Growth & Development Opportunities:
Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest
Wellness Programs:
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!
If you are selected to move forward in the recruitment process, here is what you can expect:
- 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Call Centre Operations & Credit Operations and Fraud Management
Requisition ID: 311511
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ (https://performancemanager4.successfactors.com/doc/custom/RCI/Recruitment_Process_FAQ_EN.pdf) .
Posting Notes: Corporate
Location:
Toronto, ON, CA
Being a Rogers team member comes with some great perks & benefits including:
· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs
*available for full-time and part-time permanent employees, some restrictions apply
Looking for career guidance and inspiration?
Catch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.