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CIBC Sr. Consultant, Product Owner in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you’ll be doing

The Sales Origination Product Delivery team is responsible for maintaining and enhancing frontline digital products with capabilities that address business objectives and enable optimal client experience. As a Senior Product Owner on the frontline sales origination platform, you are accountable for establishing a vision for the product; delivering the product iterations that satisfies user, client and business partner needs; and maximizing business value. This role will be assigned to our Digital Delivery pods who’s focus will be delivering backend solutions and enhancements for our Digital products, channels and sales.

In this role, you are accountable for being the voice of the user and prioritizing features & deliverables. You are accountable for understanding needs of various stakeholders (lines of business, technology, risk, governance etc.) and ensuring alignment across various groups regarding the product iterations. You are accountable for ensuring that the product delivery team understands, and is aligned to the vision and path of delivering the product iteration. You are responsible for monitoring budget spend, benefits realization, and making choices that increase overall team efficiency and maximizes value.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

  • Create and maintain a prioritized product backlog - working with stakeholders, business partners, and analytics to understand the business/user/customer problem and develop a product backlog that solves for user problems, meets business objectives and prioritizes work with the maximum value.

  • Understand Digital portfolio intimately – act as primary contact and subject matter expert for Digital products, sales flows, data flow and integrations to fully understand the problem the team is working to resolve. Leverage knowledge of the product, processes and platform, in partnership with technology teams, to support problem resolution and prioritization.

  • Provide a clear vision of the product – ensure that partners across the enterprise and your delivery pod understand the vision and why we are building out these capabilities. Being able to identify gaps in the scope and effectively manage these with your end user in mind.

  • *Support and collaborate on user stories & product requirements * – develop user stories in a collaborative fashion with business system analysts, design, technology teams, lines of business and various members of the product team.

  • Work with and drive alignment with stakeholders – ensure that we are delivering on the right initiatives at the right time and keeping our stakeholders engaged throughout the delivery life-cycle. Understand and manage competing needs & priorities and set expectations.

  • Teamwork – Work closely with your team and protect from outside influences and scope creep. Collaborate with project managers and technical leads and business partners.

  • Ensure each iteration delivers expected result - working closely with the development team to define, design, accept and adapt features; manage release plans & monitoring scope, schedule and budget.

  • Leader of Leaders – You provide leadership support to the product team, pods, and technology & business partners. You provide indirect leadership to product owners and look for opportunities to improve how we work.

Who you are

  • You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard and by surround yourself with a diverse network of partners. You build trust through respect and authenticity.

  • You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

  • You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.

  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

  • You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

  • You're driven by collective success . You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

  • You can effectively communicate . Your communication is effective and reflective based on who your audience is. You can foster buy-in with stakeholders and partners.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type


Weekly Hours



Agile Methodology, Business Analysis, Business Objectives, Communication, Customer Experience (CX), Design Processes, Digital Designs, Financial Modeling, Long Term Planning, People Management, Teamwork

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.