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Senior Manager, Deloitte Global Audit and Assurance Resourcing and Operations (Secondment/ FTC)

Date: Sep 7, 2024

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent

Reference code : 126965

Primary Location: Toronto, ON

All Available Locations: Ottawa, ON; Burlington, ON; Kitchener, ON; Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

• Experience a firm where wellness matters.

• Be expected to share your ideas and to make them a reality

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What will your typical day look like?

Our Resource Operations Senior Manager will lead, develop and formulate an implementation plan for the required operational changes in line with portfolio project's objectives. This role will ensure business processes are designed to fit the business's purpose and is optimized and lead the implementation of system (DayShape). This role will also provide oversight regarding Talent Development and Learning; additionally will work very closely with Finance (i.e. budget, forecasting, financial processes required).

Responsibilities:

• Lead operational structures design, refinement and operationalization

• Monitor and evaluate the resourcing and operations as determined by business needs

• Oversee and manage Performance Metrics; identify gaps, defining additional metrics and tracking key performance metrics (KPI)

• Lead the overall operational change & communication with regards to resourcing

• Implement continuous improvement projects

About the team

Global Audit & Assurance delivers a strong foundation of audit practices for Deloitte around the world. We leverage new ideas and technologies to raise quality standards, drive growth and change, and define the audit of the future.

Enough about us, let’s talk about you

• Exhibits strong leadership skills, along with organizational and change management skills; with deep understanding of the current operational processes in the Deloitte Audit business and the tools

• Demonstrates strong Project Management skills and the ability to lead and provide direction to cross-functional teams

• Exhibits strong communication and interpersonal skills to facilitate collaboration among stakeholders, and collaborate with team members, and manage across teams to effectively work within a global and virtual environment

• Strong problem-solving and organizational skills

• Ability to work independently, effectively and strategically

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to ourAccessAbility Action Plan (https://www2.deloitte.com/ca/en/pages/public-sector/articles/accessability-action-plan.html) , Reconciliation Action Plan (https://www2.deloitte.com/content/dam/Deloitte/ca/Documents/public-sector/ca-rap-report-aoda-en.pdf) and the BlackNorth Initiative (https://www2.deloitte.com/ca/en/pages/about-deloitte/articles/black-in-canada-acknowledging-our-past.html) .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.