Job Information
Scotiabank Senior Business Systems Analyst in Toronto, Ontario
Senior Business Systems Analyst
Requisition ID: 203560
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Senior Business Systems Analyst is responsible to perform analysis, design, implementation, modification, and daily functional support of all applications for our various lines of business, day to day operations of applications, providing thought leadership, navigating us through production issues and investigations, and being a key advocate of efficiency and continual improvement as we work to modernize.
Is this role right for you? In this role you will:
Works with key stakeholders within all business functions to align technology solutions with business strategies
Gathers requirements from business units and translates those to programmers and developers
Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
Supports one or more highly complex business processes
Works on multiple projects as a project team member
Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
Serve as a liaison between users and developers to help resolve prod issues
Perform health checks after releases to ensure functionalities have ben deployed correctly
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
MBA or other related advanced degree preferred
10+ years experience required
Minimum 5 years working experience as Salesforce Business Analyst
Strong understanding of Salesforce best practices and functionality
Experience with data integration and data management tools.
Experience with Salesforce integrations and third-party applications.
Excelling problem solving skills and attention to details.
Experience documenting user stories and creating to-be process flow diagrams.
Strong communication and interpersonal skills.
Ability to work independently and as part of the team
Ability to create business solutions that increase competitive advantage
Ability to exercise good judgment in selecting methods and techniques for obtaining solutions
Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines
Ability to solve technical problems/ processes and understand complex details
Ability to increase operating efficiency with high quality technical solutions
A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions
Hands on experience with Salesforce FSC and Marketing Cloud
Salesforce certifications is a plus
What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.