Our Ability Jobs

Position Title:

Senior Analyst, Research Officer (Hybrid) (English Services)

Status of Employment:

Permanent

Position Language Requirement:

English

Language Skills:

English (Reading), English (Speaking), English (Writing)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2024-05-20 11:59 PM

This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.

Your role

As a Senior Research Analyst, you will be an integral part of a dynamic team that provides on-going research for CBC's English Canada's initiatives. You will assist in the design, implementation, analysis and presentation of market, media, and audience research studies undertaken by the Custom Research team. Core responsibilities of the Senior Research Analyst will be questionnaire design, survey scripting and deployment, monitoring data collection, data analysis, report writing and presentation of results.

Key Tasks:

• Conceptualize, conduct, manage, and socialize quantitative and qualitative research initiatives for CBC English Services.

• Understand internal stakeholders' research needs and design research projects tailored to meet their business objectives.

• Questionnaire design and survey scripting, sample deployment.

• Work with external sample providers and troubleshoot data collection issues.

• Select and work with external research suppliers to plan, implement, and socialize larger-scale research programs.

• Use SPSS to analyze survey data and present results in easily understood tabular or graphic formats.

• Make sense of large amounts of statistical data to build reports and dashboards that highlight actionable insights in a clear and concise manner.

• Present findings to internal stakeholders and discuss wider implications of research for programming decisions and/or business objectives.

We are looking for a candidate with the following:

• Academic and professional training in social science research with a post-secondary degree in communications, social science, media studies, or relevant discipline, or equivalent education and experience. Minimum B.A, but M.A preferred

• Knowledge of the media landscape, in general, and of CBC, in particular

• Requires in-depth knowledge and industry experience with current qualitative and quantitative market research methodologies

• Ability to think critically about research methodology and dissect public opinion studies

• Demonstrated survey and questionnaire design expertise, particularly in the media and audience research field, including program/content testing, creative testing, brand health tracking, as well as brand lift studies

• Demonstrated technical expertise with a survey scripting platform (such as Sparq, Alchemer, Qualtrics, or Survey Monkey) and a statistical software program (such as SPSS, R, Stata, or SAS)

• Demonstrated competency in creating compelling reports and presentations of market research data with a focus on insights, storytelling, and visualization

• Advanced skills in Microsoft (Excel and Powerpoint) or Google (Sheets and Slides) applications. Experience with Google Looker is a plus

• High level of oral and written communication skills, especially for the presentation of research findings

• Excellent interpersonal skills

• Excellent attention to detail to ensure data accuracy

• Sense of initiative and creativity in conceptualizing research problems, designing methodologies, analyzing, interpreting, and presenting data

• Requires the capacity to respond in a timely way to a wide range of requests, both urgent and long-term, and to handle multiple priorities

What’s in it for you:

• A hybrid work environment with a flexible work schedule, allowing you to prioritize yourself, your family and your work

• Meaningful work that has a direct impact on one of Canada’s largest cultural institutions

• A defined benefit pension plan and competitive benefits

• A dynamic work environment that prioritizes innovation, collaboration, creativity and growth

• A strong commitment to learning and development, which includes a robust in house course offering and formal mentorship and skills development programs

• Opportunities to become a member of CBC’s Employee Resource Groups

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section (http://cbc.radio-canada.ca/en/working-with-us/jobs/diversity-inclusion-cbc-rc) of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca .

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/values-ethics/conduct) . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/human-resources/conflicts) . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time

At CBC/Radio-Canada (http://cbc.radio-canada.ca/en) , we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.