Job Information
Canadian Tire Security Specialist in Toronto, Ontario
Reporting directly to the Manager, Physical Security, Corporate Campuses and Events, and secondarily to the Team Lead, Physical Security, the Security Specialist maintains the CTC Security Group’s service according to standards and processes established for Home Office and the Global Security Operations Center (GSOC). They must view security as a business-enabler first, and as a control process second, this includes the oversight of day-to-day operations, administrative duties, performance management, initiative through solution development, and the application of CTC risk management practices to incidents across Canada. The Security Specialist frequently interacts at the Corporate and Business Group level, with Business Continuity Management personnel, IT, Security personnel, Governance personnel, and third-party security providers, employees and senior leaders. This position also interfaces directly with government representatives, and emergency services officials at the regional, provincial, national, and international level.
What you'll do
Directly oversees, coaches and mentors a team of outsourced security professionals within a 24/7 security call centre environment.
Drives Retail, Supply Chain and Corporate Campuses alarm management best practices
Effectively communicates both internally and externally, to support the departments mandates, goals and objectives.
Access Control and Visitor Management
Generate reports, including, incident reports, risk assessments, briefings, and other data management
Participates in the creation and process reviews of CTC policies and operating directives.
Monitors, as required, vendor operational performance including invoice validation and security guard performance
Assists the Physical Security Governance team by ensuring security guard performance and execution of duties to the established policy/procedure/process.
Coordinates guard service requests from Retail, Supply Chain, Events and Corporate locations.
Maintains integrity of the event management, incident, and case management databases.
Conducts regular health checks for a range of security systems.
Assists with programming access control devices and employee access profiles.
Develops threat risk assessments for travelling executives, local events impacting business, planned and unplanned escalations.
What you bring
University degree or college diploma in law and security administration, police foundations, security management, risk management, business administration or comparable professional education/training in a field relevant to security management.
Minimum of 2 years of relevant experience with an organization comparable to CTC in size and complexity, including experience in physical security operations.
Professional designation in security management (e.g. ASIS Certified Protection Professional [CPP], ASIS Physical Security Practitioner [PSP], CSIS Accredited Security Professional [ASP] or Certified Security Professional [CSP] would be an asset.
Demonstrable experience in security call centre operations, alarm management and security manpower deployment in a complex, fast paced environment.
Strong written and verbal communication, presentation, organization, and planning skills. Ability to interact with personnel at senior levels.
Demonstrated sensitivity to issues of ethics, diversity, equity, and harassment in the workplace.
High proficiency in MS Office Suite: Word, Excel, PowerPoint, Visio, Project and Access.
Working knowledge of: Ccure/Software House, PPM 2000 Perspective, PPM Dispatch Log and Bell Voyageur an asset.
Experience with: CCTV Systems, Access Control Systems, Alarm Monitoring & Management, Card Readers for Physical Access, Fire Panels, Environmental Alarms, Biometric Security Systems, Duress Alarms, and additional devices and sensors related to physical security.
Ability to work rotating shifts, including nights, weekends, and holidays.
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About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.