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Travelers Insurance Company Quality Engineering Software Analyst in Toronto, Ontario

Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category


Target Openings


What Is the Opportunity?

Travelers is seeking an experienced Quality Engineering Software Analyst to join our organization as we grow and transform our Technology landscape. Individual will work as part of a team to complete programming/testing/analysis/coordination tasks.

What Will You Do?

  • Complete analysis, coding/scripting, testing, debugging, configuration, incident investigation, documentation, application health monitoring/alerting, and implementation of programs.

  • Review software requirements, prepare and execute test scenarios.

  • Analyze and report test results on database impacts, errors or bugs, and usability.

  • Interact with clients to understand product requirements.

  • Participate in and lead design reviews and provide input on requirements, product design, and potential problems.

  • Coordination across different teams on a variety of technical issues including deployment of complex software to different test regions– understand the problem and help build a consensus on a solution.

  • Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects.

  • Develop basic business knowledge and terminology through daily work assignments.

  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelor's degree plus three to four years of work experience.

  • Technical skills - Java, Javascript/Python, ReactJs, SQL, TDD (nice to have), Selenium, UCD, Jenkins

  • Experience - Agile methodology experience in Scrum and/or Kanban frameworks (preferred), Automation and automation scripts, BDD, CI/CD, DevOps exposure, Rally/Jira knowledge (helpful)

  • Delivery - Basic analytical skills for programming/ configuration tasks, identifying discrepancies, incident and defect trends and resolutions, solution delivery, monitoring and/or support of applications of basic complexity. Good experience of test techniques and compatibility with various software programs. In addition, demonstrates an aptitude for learning assigned supported business systems and technology.

  • Domain Expertise - Beginning domain expertise including the ability to learn from research, others and through asking thoughtful questions, open to seizing opportunities to increase knowledge.

  • Problem Solving - Problem solving skills including the ability to recognize and analyze basic technology defects and incidents and develop timely, practical, cost effective solutions with supervisory assistance as well as identify cause and effect relationships in assigned systems and applications.

  • Communication - Good communication skills including the ability to communicate thoughts/ideas clearly and to effectively contribute and communicate with the immediate team.

  • Facilitation: Ability to work with people across multiple teams to facilitate solutions to problems. Ability to understand cross team issues and get agreement and build consensus towards a solution.

  • Leadership - Foundational leadership potential including the ability to accept direction and guidance while learning what traits are valuable in a leader, be transparent about what you do not understand and need help with, and communicate this to the appropriate parties, and receive feedback with an eye towards improving.

What is a Must Have?

  • Bachelor’s degree or its equivalent in work experience.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.