Job Information
Rogers Product Manager in Toronto, Ontario
Product Manager
Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.
Rogers Sports and Media is seeking a FT Product Manager to join our team! In this role you'll be part of the digital product team, managing the day-to-day operations of the e-commerce subscriber platform that monetizes and manages the direct-to-consumer product. As well as the user experience for authentication, entitlements, identity, content access, and TV everywhere. You’ll help build and manage the core subscriber platform, which includes purchasing, billing, personalization, authentication, and retention. To deliver exceptional streaming experiences that will help RSM meet its high-growth subscriber and revenue targets.
You’ll be obsessed with understanding consumer behaviour, industry trends, and competitive insights to improve the user experience. Collaborating and working with a team of engineers, developers, designers, researchers, product managers, marketers, and senior leaders across the RSM org to deliver a best-in-class experience.
What you will do…
Articulate and develop the DTC & TVE experience for our streaming users, how they access and consume content, how do we further simplify/elevate the experience for our customers
Manage the day-to-day operations of our direct-to-consumer platform, from purchase, authentication, entitlements, identity to billing, personalization and retention.
Develop and implement a validated product roadmap by collaborating with key stakeholders, such as marketing, distribution, IT, and programming, on top priorities, timelines, delivery status and launch plans.
Have a deep understanding of the video streaming experience to support the entire customer journey
Collaborate daily with the UX, business, marketing, customer support, finance and IT development teams to define products, remove roadblocks and evaluate trade-off in order to continuously deliver functionality that make measurable impact.
Obsess over understanding and validating user needs and building intuitive user experiences that help increase core UX and business metrics.
Work closely with Project Managers on IT teams to participate in agile ceremonies: daily standups, backlog grooming, sprint planning, sprint retrospectives, product demos and release plans.
What you will bring…
Digital product experience with subscription or e-commerce products in video entertainment
Experience with product ownership of web, mobile, and/or connected TV apps
Experience working with Zuora, Adobe, and Transmit Security preferred
Collaborative leadership skills and experiences to deliver high-growth products as a cross-functional team
Working knowledge of video industry technologies and trends including digital user experience; and product management, strategy, techniques and frameworks to deliver the best user experience
You are a power user of streaming services
You are focused on using data and user feedback to improve digital products
Strong oral/written communication skills to present ideas for alignment and ability to adapt to changing business needs in a complex, matrix organization
University or College degree is preferred
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: No Selection
Posting Category/Function: Marketing & Product Management
Requisition ID: 313289
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At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ (https://performancemanager4.successfactors.com/doc/custom/RCI/Recruitment_Process_FAQ_EN.pdf) .
Posting Notes: Rogers Sports & Media
Location:
Toronto, ON, CA
Being a Rogers team member comes with some great perks & benefits including:
· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs
*available for full-time and part-time permanent employees, some restrictions apply
Looking for career guidance and inspiration?
Catch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.