Our Ability Jobs

Position Title:

Product Designer, CBC Gem and ICI TOU.TV (OTT) (English Services) (Telework/Hybrid)

Status of Employment:

Contractee Long-Term (Fixed Term)

Position Language Requirement:

English

Language Skills:

English (Reading), English (Speaking), English (Writing)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2024-12-04 11:59 PM

At CBC/Radio-Canada, we all have a story to tell. What’s yours?

If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms, this is where you’ll want to be! Every day, you will have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products, with one another, and with the diverse voices that make our country so unique.

You will have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content. We are an innovative hub, where the talented professionals we work with are respected and valued for their contributions. Our product teams are vibrant and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and diversity of perspectives is fundamental in our shared success and in building healthy and highly performant teams. When you join our mission, you are not only shaping the vision of the CBC, but the future of our country.

We know that commitment to equity, inclusion and diversity is essential to creating content that mirrors and resonates with the rich and evolving makeup of our country.

We’re also committed to reaching out and connecting with our audience on multiple platforms this includes creating virtual places where communities can come together.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Why is this role important?

In this role, you are expected to work with a dedicated team of people from across Canada to design interfaces that simplify the process of living the best CBC/Radio-Canada’s OTT (over-the-top) video streaming services experience. You are required to continuously improve the user experience on mobile, desktop and connected TV’s audience-facing interfaces, ensuring that people within Canada can quickly find and enjoy the best programming available on the English-language CBC Gem and the French-language ICI TOU.TV . Your designs must be user-centric and iteratively refined based on the audience’s feedback, business needs and technological contexts, to ensure the growth and engagement of the audience in the product.

Role Expectations:

Collaborate and Experiment : This role requires close collaboration with the ux design and research teams, product and technical leads, as well as programming teams. To ensure alignment and accountability

Balance Requirements : Balance editorial, content, and commercial requirements – including authentication, monetization and subscription strategy – with human-centred principles and practices.

Foster a Learning Culture : Socialize design patterns, facilitate co-creation, and foster a learning culture.

Data-Driven Decisions : Examine choices and decisions through the lens of data and evidence.

Maintain Standards : Develop and maintain design system libraries and standards that contribute to quality and cohesion.

Accessibility : Advocate for accessible, ethical, inclusive, and cooperative practices and designs.

Champion Collaboration : Champion collaboration, learning, and continuous improvement.

Public Service Mandate : Invest in our public service mandate to inform, enlighten, and entertain.

Design and Test : Design, prototype, and test accessible apps, websites, and other digital platforms such as smart TVs.

Research and Analysis : Works closely with the ux researcher to interpret quantitative and qualitative data from user research, usability testing, and workshop facilitation.

Evidence-Based Design : Document, communicate, and present evidence-based design work that supports business objectives and product strategy.

Plan and Prioritize : Estimate, plan, and prioritize work.

We are looking for a candidate with the following:

• Applied digital product design experience and a portfolio of work

• Degree in a digital product design-related field, or equivalent work experience

We prefer candidates who have:

• Experience designing for streaming video platforms, or equivalent services

• Experience working with third-party services

• Created complex design systems

• An ability to communicate clearly in English in bilingual teams. (French language is an asset but not essential)

Perks you can look forward to:

• Flexible work schedules and location, allowing you to prioritize yourself, your family and your work

• Opportunities to work with cutting-edge technology

• Opportunities for continued learning and professional development

• Opportunities to become a member of our Employee Resource Groups

• Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent

• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected

• A supportive management team committed to upholding the highest standards of diversity and inclusivity

• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation

You have:

• Bachelor's degree (BAC) in interface design, graphic design, graphic communication, multimedia design, or equivalent

Others:

• Excellent knowledge of user experience and content architecture (UX)

• Excellent knowledge of interface design (UI)

• Knowledge of Figma, Sketch and the Adobe suite

• Knowledge of HTML and/or native app technical specifications is an asset

• Knowledge of digital accessibility rules an asset

• Good knowledge of the media market, particularly in a digital context

• Knowledge of spoken and written English is mandatory; knowledge of spoken and written French is an asset.

The presentation of a digital portfolio is mandatory.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section (http://cbc.radio-canada.ca/en/working-with-us/jobs/diversity-inclusion-cbc-rc) of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca .

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/values-ethics/conduct) . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/human-resources/conflicts) . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time

At CBC/Radio-Canada (http://cbc.radio-canada.ca/en) , we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.