Our Ability Jobs

Manager, Strategic Initiatives

Requisition ID: 202476

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As the Manager, Strategic Initiatives, you will be responsible for supporting the execution of key high impact, strategic initiatives to improve sales conversion, reduce complexity and enable virtual technology and tools across all sales channels in support of reducing cost to serve, driving client primacy and revenue growth with high value priority clients. This role is critical to support the execution of key complex client centric, cross-channel initiatives that address specific business, process or organizational issues and reduce barriers to enable effective client sales and best in class service.

Is this role right for you? In this role, you will:

• Partner with stakeholders and delivery teams to project manage the end-to-end delivery of initiatives

• Lead the delivery process, including the project critical path definition, development of consolidated project plans, and ongoing project status reporting

• Partner with key stakeholders on the end-to-end delivery of change management, channel impact assessment and development of all required material

• Contribute to the success measures, monitoring performance and leading post implementation analysis

• Conduct research (internal/external) to develop subject matter expertise on priority initiatives, including competitor strategies, industry best practices, and tactics employed in other industries

• Manage initiatives progress updates and performance reporting

• Lead and drive a customer-focused culture across the team to deepen client relationships by leveraging broader Bank relationships, systems, and knowledge

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

• Create an environment in which the team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary education in Business (or related discipline) or post graduate degree

• Multiple years’ experience within financial services, management consulting, and/or other fields with a demonstrated capacity to define, plan, implement and manage strategic initiatives

• Strong planning and project management skills

• Ability to manage stakeholder expectations, concerns, and to identify and mitigate project risk

• Strong stakeholder engagement & influencing skills to facilitate cross functional collaboration and successful initiative implementation

• Strong strategic thinking and results focused skills

• Excellent understanding of client strategy, development, and delivery

• Strong research and analytical skills, with a demonstrated ability to proactively identify and leverage multiple data sources to focus on critical business issues and inform direction/decisions

• Ability to deliver results in a fast-paced, challenging, and dynamic business environment

• Strong written and verbal communication skills and the ability communicate complex information to across a wide range of audiences

• Self-motivated; works independently and collaboratively with multi-functional teams

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.