Our Ability Jobs

Manager, Performance Management

Date: Dec 17, 2024

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent

Reference code : 127877

Primary Location: Toronto, ON

All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

• Be empowered to lead and have impact with clients, our communities and in the office.

• Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.

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Looking for an opportunity to support Deloitte Canada’s performance management program for our people across the firm? Read more about joining our People Experience team as the Manager, Performance Management below!

What will your typical day look like?

Embark on an exciting journey as the Manager, Performance Management. Reporting to the Senior Manager of the team, you’ll drive operational excellence through the end-to-end delivery of our key performance cycles. You’ll identify strategies to continuously optimize processes and drive up the program’s adoption rates. You’ll also work with other member firms to share best practices and implement global enhancements to the performance experience.

Expectations of this role are:

• Championing performance management processes, program enhancements, and the value of the program with key internal stakeholders

• Partnering with the other Culture & People Office teams (Total Rewards, Business Experience, DEIA, and Partner Matters) and National Executive Communications to support the development and execution of Mid-Year and Year-End performance and promotion processes, milestones, tools and communications

• Leveraging AI to optimize the performance management experience and provide leaders with insights and customized tools

• Preparing quarterly insights on program adoption to support the development of targeted initiatives to further drive engagement as required

• Collaborating with other Deloitte Member Firms to share best practices, identify enhancement opportunities, implement global program enhancements, and represent Canada on Global Performance Experience sub-committees

• Being a strong communicator who can translate technical performance management concepts to engage different audiences

• Developing new tools and delivering quarterly information sessions to promote and educate team members, team leaders and coaches on the Performance Management program

• Serving as the escalation point for matters related to the Performance Management experience, and resolving issues as they arise

About the team

People Experience is a key function of the Culture & People Office. The role of the team is to drive leading practices and processes by applying deep HR functional knowledge, a strong understanding of business imperatives, and leading trends to deliver market leadership. We do this by:

• Acting as a steward of the employee experience, with services aligned to key employee lifecycle milestones

• Establishing program services to support complex, escalated, or strategic process/cycle needs

• Focusing on the employee journey by delivering end-to-end operational and strategic experiences through defined processes that are standard for all businesses

Enough about us, let’s talk about you

• 5 years of progressive HR/business experience with an emphasis on process optimization, operations, data insights and technology

• A team player with strong project management skills and an attention to detail, capable of delivering key milestones while leveraging internal network

• A performance management enthusiast passionate about the intersection between performance, Total Rewards and Learning & Development

• An overall understanding of Deloitte’s approach to performance management (i.e. RPM) is a strong asset

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to ourAccessAbility Action Plan (https://www2.deloitte.com/ca/en/pages/public-sector/articles/accessability-action-plan.html) , Reconciliation Action Plan (https://www2.deloitte.com/content/dam/Deloitte/ca/Documents/public-sector/ca-rap-report-aoda-en.pdf) and the BlackNorth Initiative (https://www2.deloitte.com/ca/en/pages/about-deloitte/articles/black-in-canada-acknowledging-our-past.html) .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.