Our Ability Jobs

Manager, Business Process Re-Engineering

Requisition ID: 205302

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As Manager, Business Process Re-Engineering, you are a team builder and a problem solver by nature who can connect strategy and execution and establish process-oriented rigor in an organization. You are a change agent and a leader. You bring thought leadership in business strategy and process management to effectively deliver operational innovation to transform Scotiabank. You are well rounded, with the ability to define the right balance between structure and agility that enables Business Process Re-Engineering to run fast. Lastly, you are a self starter with a high degree of rigor, organization, and discipline to get things done.

Is this role right for you? In this role you will:

• Utilize data analytics to assess current processes, identify inefficiencies, and provide data driven insights to support initiatives and decision making

• Develop and execute strategic initiatives, utilizing Lean Six Sigma methodologies to streamline operations, reduce waste, and drive continuous improvement.

• Facilitate clear and effective communication between stakeholders, ensuring alignment on process changes and fostering a collaborative environment for successful project implementation

• Coach and mentor team members on process improvement methodologies, fostering their professional development and enhancing the team’s capability to drive continuous improvement initiatives

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge, in supporting team objectives and personal development

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Directs day-to-day activities in a manner consistent with the Bank’s risk culture and relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.

• Contributes to a high-performance environment where employees invest wisely, take accountability, and work on the right things. Ensure timely, high-quality processes and procedures are efficient and effective to enable our business partners’ success and deliver a superior customer experience

• Contributes to an environment in which the team pursues effective and efficient operations in the respective areas. While ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 3+ years of relevant experience, including cost reduction/productivity improvement expertise

• Lean Six Sigma Black Belt Certification an asset

• Previous experience with Lean methodology systems and tools, and small to medium scale change management initiatives

What’s in it for you?

• Ability to drive significant change within the organization, leading to increased efficiency, cost savings, and improved customer satisfaction

• Opportunity to enhance skills in strategic planning, and project management, contributing to personal and career development

• Fulfilment from seeing the direct impact of process improvements on the organization, leading to greater job satisfaction

• Recognition from senior leadership and peers for contributing to organizational success, along with increased influence in decision-making processes.

• Opportunities to collaborate with cross-functional teams, and industry experts, expanding professional network and fostering valuable relationships

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.