Our Ability Jobs

MANAGER BUSINESS PLANNING & PERFORMANCE

• Job ID: 49672

• Job Category: Policy, Planning & Research

• Division & Section: IDS Transit Expansion, Infrastructure Services

• Work Location: City Hall, 100 Queen Street West, Toronto, ON.

• Job Type & Duration: Permanent, Full-time

• Salary: $122,305,00 - $163,639.00, TM5161, Wage Grade 8.0

• Shift Information: Monday to Friday, 35 hours per week

• Affiliation: Non-Union

• Number of Positions Open: 1

• Posting Period: 23-Aug-2024 to 13-Sep-2024

IDS Transit Expansion is looking for a strategic thinker with a proactive and practical approach to join our team as Manager, Business Planning & Performance.

Reporting to the Division Head, you will lead and drive initiatives aimed at optimizing organizational performance and enhancing employee engagement. The ideal candidate will possess a blend of analytical prowess and interpersonal skills, with a strong track record in designing and implementing programs that boost organizational effectiveness and foster a positive and psychologically safe work environment.

Key Responsibilities:

• Oversees, guides, and supports the administrative staff in setting their objectives, documenting administrative processes, streamlining existing process, onboarding, offboarding, and various project work.

• Supports leaders in resourcing discussions, recruitment, and performance management.

• Assesses and analyzes organizational needs and performance gaps to design and implement effective strategies and programs.

• Develops and manages initiatives that promote organizational culture, employee engagement, and leadership development.

• Collaborates with senior leadership to align organizational strategies with business goals and ensures the effective deployment of change management practices.

• Provides ongoing leadership and expert advice regarding organizational development and effectiveness including staff engagement, training & development, culture, and communication.

• Provides confidential and sensitive strategic advice and decision support to the Division Head, Directors and senior divisional staff on complex issues affecting divisional operations and resources to foster excellence.

• Prepares briefing notes, reports, and presentations for senior management.

• Fosters an organizational culture that emphasizes engagement, equity, continuous learning, collaboration, transparency, accountability, psychological safety, and trust while promoting a strong code of ethics and integrity to support public service excellence.

• Maintains productive and effective relationships with city divisions, municipalities, provincial ministries, other key parties.

• Manages and leads special projects as assigned by the Division Head.

• Provides guidance on performance appraisal processes and facilitates the creation of development plans.

• Supports the procurement of training programs that address skill gaps and enhance organizational capabilities.

• Creates a training strategy through needs assessments and feedback mechanisms.

• Leads change management efforts for organizational transformations

• Develops and executes communication plans to ensure smooth transitions and employee buy-in.

• Develop and implement strategies to enhance employee satisfaction and retention.

• Facilitate employee surveys and focus groups to gather insights and drive continuous improvement.

Qualifications:

1. Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field. Master’s degree or relevant certifications (i.e. Diploma/Certificate in Adult Education) preferred.

2. Extensive experience in organizational development, human resources, or a related field with a proven track record in designing and implementing organizational effectiveness initiatives.

3. Extensive experience working with and presenting to senior leaders, with outstanding facilitation skills.

4. Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, etc.)

5. Strong analytical and problem-solving abilities with experience in data analysis and reporting.

6. Excellent communication and interpersonal skills with the ability to influence and collaborate with stakeholders at all levels.

7. Skilled in managing multiple projects and priorities in a fast-paced environment.

8. Strong leadership skills with the ability to inspire and motivate teams.

9. Adaptable and resilient, with a demonstrated ability to navigate and manage change effectively.

10. Highly self-aware; proactively seeks feedback and committed to personal and professional growth.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .