Job Information
City of Toronto MANAGEMENT CONSULTANT in Toronto, Ontario
MANAGEMENT CONSULTANT
Amendment #2
05/02/2024
Salary adjusted
Job ID: 45974
Job Category: Human Resources
Division & Section: Municipal Licensing & Standards, MLS Finance & Business Services
Work Location: City Hall, 100 Queen Street West (Multiple locations available)
Job Type & Duration: Permanent, Full-time
Salary: $112,280.00- $149,247.00, Wage Grade 7.5
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-union
Number of Positions Open: 1
Posting Period: 22-Apr-2024 to 03-May-2024
Job Summary:
As a Management Consultant you will work with divisional management and our senior leadership team to advance the division's strategic workforce development goals and provide guidance to a team of people services consultants. You will also provide consulting services to the division in the practice areas of human resources, attendance management, employee relations, strategy development and planning; business planning and process re-engineering; performance management; organization design and restructuring; program review and alternative service delivery; program and service improvement; and change management.
Major Responsibilities:
Implementsdetailed plans andrecommendspolicies/proceduresregarding program specificrequirements.
Providesclient-driven,value-addedmanagement consultingservicestoaportfolioofdiverseconsulting projects reflecting practice areas.
Providespolicyanalysis,formulation,coordinationandadvicetoSenior Management Team regarding programs,services andorganizationatbothastrategic andoperational level.
ShapesanddefinesconsultingprojectsinconsultationwithBusiness operations andkeystakeholders,determinesfocus,scope,objectives,methodologyandactivities.
BringsanalysisandconclusionsforwardtoBusiness Operations,chairsmeetingsandpromotes systematic discussion.
Supportsmanagementinassessinganddevisingsolutionsfromapragmaticandobjectiveperspective.
Worksinsupportofprojectsteeringcommitteesandleadsinterdepartmentalteamsandworking groups.
Contributestothedevelopment andimplementationofstrategicorganizationdesignandeffectivemanagementsystemsandprocessesatthecorporatelevel.
Assistsintheassessmentandanalysisofcorporateorganizationeffectivenessissuesandconductsstudiesandpreparesconfidential reportswithrespecttoprogramandservicedeliverychanges;managementpolicies,systems, processes,andpractices; managementrestructuring; and organization change.
Leadsand/orsupportscross-departmentalteamsinthedevelopmentandapplicationofcorporate policies; identificationofarangeofoptionsforoperations,policies, information systemsandmanagementpractices;assessmentoftheimplicationsandviabilityofeachoption;andrecommendschangestosupportmanagementprioritiesandfunctionsandstrengthens internal controls.
Researches,reviewsandreportsonexistingandnewmanagementtoolsandmethodologies andadvisesSenior Management Teamonemergingmanagementtechniquesand their applicability to the City.Promotesorganizationlearningandtakesstepstoorchestratechangethroughcorporatewideand interdepartmental initiatives.
Fostersandmaintainscooperative workingrelationshipswithinandexternaltotheorganization;establishesandmaintainscontactwithprofessionalsinrelatedfieldstoensureskills, knowledge and practice are current.
Provides leadership support, strategic advice and guidance to the team in conjunction with other divisions and stakeholders, in areas of recruitment & selection, return to work/workplace accommodation, complement management, employee & labour relations, organizational design/realignment, employee engagement, and attendance management.
Handles dailystaffingoperationsincludingconsultation,prioritization,andadvancing the fulfillmentofvacanciestoensureeffective andefficientinternalrecruitmentprocesses,andtofacilitateacloseworkingrelationshipbetween the division,PeopleandEquity, andother relatedstakeholders.
Manages variousRecruitment and Staffing relatedprojectswillinclude:businessprocessdocumentation,developmentandre-engineering;advancingthedivision'sequity,diversityandinclusiongoals;andothertalentdevelopment projects and programs as required.
Focuses ondevelopmentandimplementationofbusinessprocesses,projects,andprograms related toworkplace culture, leadershipdevelopment,changemanagement,performancemanagement,competency frameworkandprofiledevelopment, succession management,training, employee engagement,andworkplaceexpectations.
Managesandorganizesconsultingservicestoseniormanagementinthepracticeareasofstrategydevelopmentandplanning;businessplanningandperformancereporting;businessprocessre-engineering;organizationdesignandrestructuring;programreviewandalternativeservicedelivery; programandserviceimprovement;organizationdevelopment;and,changemanagement.
Key Qualifications:
Post-secondarydegreeinrelateddisciplinei.e.HumanResources,BusinessAdministration,PublicPolicy&Administration,ortheequivalentcombinationofeducationandexperience.
Extensiveexperienceinatleastoneofthefollowingareas:recruitment,leadershipdevelopment,organizationaldesign, competency frameworkand profile development,HRpolicy/businessprocess, changemanagement,performancemanagement,successionmanagement,training,oremployeeengagement.
Extensiveexperienceinprogramorprojectdevelopmentandimplementation,especiallyintheareasofworkplaceexpectations and/ortalentdevelopment.
ConsiderableexperienceusingExcel,PowerPointandMSWordandCitysystemssuchasSuccessFactors, SAP, and ELI
ExtensiveExperienceprovidingseniorlevelstrategicadvice,andadaptingcommunicationstoavarietyof audiences.
Highlydevelopedanalyticalskillsinaccessingandreviewingbusinessprocesses toidentifyoptions,bestpracticesandopportunitiestoimproveservicedelivery.
Excellentwrittenandoralcommunicationskills,presentationskillstodealeffectivelywithcitystaff,seniormanagement,andtochairmeetingsthatincludemembersfromallorganizationallevels
Exceptionalconsulting,interpersonalandnegotiationskillswiththeabilitytoestablishcollaborativepositiveworkingrelationshipsandahighleveloftrustwithsenior leaders, andto developsolutions,interactandcommunicate effectively withdivisionalandagencystaff,othermunicipalities and orders of government and members of the public.
Ability to research, analyze and synthesize legislation, provincial guidelines, financial and resource issues, organizational models and operational impacts into defensible policies, procedures and/or program proposals.
Strong project management skills to complement a strategic mindset, including the definition of project purpose and objectives, project activities, milestones and deliverables, monitoring and tracking progress, and communications with stakeholders.
Ability to work effectively while managing multiple priorities in a demanding,dynamic
CHRL/CHRP designation is anasset.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .