Job Information
CIBC Director, Personal Lending Agile Operations and Business Effectiveness in Toronto, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What you’ll be doing
Reporting to the SVP, Personal Lending, you will be a key member of the leadership team, accountable for business operations including developing a multi-year roadmap, capacity planning, quarterly project planning, reporting, and managing the intake for all the work coming into the team. You will also support the SVP on strategic planning, executive communication, and presentations. Additional responsibilities include applying principles of Agile Business operations, continuous improvement, and change management You will demonstrate success by forging strong partnerships with stakeholders from product, project, technology, operations, risk, regulatory, and other groups across the enterprise.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
Strategy & Planning – Apply competitive business insights, develop a multi-year roadmap, facilitate annual and quarterly planning, manage DOE (direct operating expense) including project spend, capacity planning, and resources, and introduce governance framework and other processes.
Agile Project Leadership – Lead the quarterly planning process including calibration and playback sessions with Scrum Masters, product partners, and project managers, manage intake flow, adhere to timelines, and ensure that initiative execution supports business goals, Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs).
People Leadership & Stakeholder Management – Build, develop, and lead a small team mobilizing toward an agile work model, and establish influential relationships with stakeholders at various levels across the organization.
Business Effectiveness – Support the SVP, Personal Lending, on executive communications, strategic planning, leadership reporting, resourcing, and other aspects of overall business effectiveness.
Who you are
You have 5+ years of work experience collaborating with agile teams in an ambiguous and demanding environment, delivering medium and large-scale initiatives. You can demonstrate comprehensive knowledge of product management, agile project management practices, and principles to analyze and interpret complex concepts and apply them in creative ways.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
You're passionate about people . You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
You are a bold and accountable leader . You're passionate about developing and coaching to bring out the best in people. You have led diverse, high-performing teams.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 24th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Business Case Development, Group Problem Solving, Leadership, Long Term Planning, Process Implementations, Project Management Life Cycle (PMLC), Project Management Oversight, Quality Management, Strategic Objectives, Technical Knowledge
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.