Job Information
CIBC Director, Fusion Intelligence in Toronto, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What You’ll Be Doing
Reporting to the Senior Director- Fusion Services, the Director, Fusion Intelligence is responsible for developing and operating the Fusion Centre intelligence capability - a center of expertise within the Fusion Centre which establishes, operationalizes a comprehensive intelligence cycle, and brings together the most relevant information, intelligence, data and stakeholders from across the Corporate Security, Information Security and Fraud Management domains. The Director sets the conditions for the effective delivery of aggregated intelligence outputs which generate a coherent, holistic, strategic picture that directly supports decision making, enhances situational awareness and provides unity of effort to mitigate threats, reduce losses and protect our clients and the bank.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview
How You’ll Succeed
Fusion Centre Intelligence Program – Lead the design and development of the Fusion Centre Intelligence program, including framework, processes and procedures; in consultation with Fusion and cross-pillar teams; providing substantive expertise on intelligence tradecraft, best-practices and collection & analysis techniques.
Intelligence Cycle – Establish, operationalize and manage a complete intelligence cycle, including requirements, planning and direction, processing, exploitation, analysis, production, dissemination and an effective intelligence-consumer feedback process which enables continual calibration, prioritization and tuning to maximize intelligence gains and effectiveness.
Coordination and Quality Assurance Activities – Set priorities and shape the activities and capabilities of Fusion intelligence to ensure that cross-pillar information, intelligence and data is effectively aggregated, structured, collated, verified and contextualized so that linkages and interrelationships are discerned across pillars and effective analysis is undertaken to evaluate, interpret and transform information into finished intelligence products which are concise, straight-forward, objective, timely and accurate and which draw appropriate analytical conclusions and subsequently convey the finished intelligence to the consumer in a usable form which supports decision makers to take action to mitigate threats and reduce losses.
Align Fusion Intelligence Activities – Contribute to the strategic priorities and initiatives of the broader CIBC Fraud and Fusion group while achieving tactical success by meeting objectives and advancing the Fusion’s Centre’s mandate and mission. Support delivery of Fusion and organizational programs, as required, highlighting opportunities for efficiencies and improvements within operational methods and workflows.
Identify Issues and Incidents of Significance - Determine the impact/urgency/ audience and take action to share required intelligence for operational and investigative responses. Contribute to problem and event management efforts as required, working with Fusion peers to ensure resolution as quickly and efficiently as possible.
Cross Functional Relationships – Develop strong cross-functional relationships with colleagues across pillars and externally, including vendors and industry peers, to facilitate two-way information sharing to advance and support of Fusion Centre objectives. Assist in the development and provision of metrics, KPI, KRI, OKRs and dashboards as required. Proactively identify potential Fusion use cases and ensure relevant stakeholders are engaged; supporting the use case as required. Coordinate the Fusion Centre daily intelligence briefing which brings key CIBC stakeholders together from across the Corporate Security, Information Security and Fraud domains and creates a dedicated and consistent information sharing environment for the CIBC security community. Ensure the effectiveness of the daily briefing through continual evolution and calibration to best meet participant and Fusion needs; pursuing a holistic view of how the top security priorities and threat issues will shape the day ahead. Promote a shared sense of mission to protect our clients and our bank through a culture of information sharing and collaboration.
Strategic Planning and Execution – Participate in strategic planning and & roadmaps for intelligence and / or other Fusion Centre capabilities and deliver operational aspect of projects pertaining to these capabilities as required. Assist the Fusion Liaison Program in leveraging partnerships across FIs to enhance visibility & interoperability with respect to shared threats. Create contact reports as required to enable a repository which captures details of key partners and engagements, tracks operational information exchanged & commitments made and articulates partner perspectives, motivations, goals and approaches.
Management and Leadership – You possess skills that are sufficient to lead and mobilize professional staff to achieve results, deliver on priorities, improve outcomes, and add value. Ability to anticipate, plan, monitor and adjust as needed while inspiring, motivating and managing employees through constructive and respectful feedback which encourages and enables performance excellence. You are self-motivated and able to self-initiate and work independently. Tolerates ambiguity and has the capacity to shift priorities, change style and respond with new approaches as needed to deal with the demands of changing requirements. Is resilient through unforeseen circumstances.
Who You Are
You can demonstrate experience in information/cybersecurity, fraud, or physical security including management roles (10-15 years). Four-year university degree or college diploma and 3 years relevant leadership and work experience. You must have an Exceptional ability to communicate in a clear, concise & logical manner, verbally and in writing; sufficient to convey complex information/ideas on issues involving interpretation and opinion, capable of ensuring senior leaders are kept aware of issues and provided informed and timely advice. Similarly exceptional at communicating with staff on priorities and issues in a manner which fosters accountability and transparency and conveys context for decision-making. Strong influencing skills to represent and promote the Fusion Centre vision and mandate among pillar counterparts and / or Executives. Comprehensive knowledge of financial crimes.
You put our clients first . You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You understand that success is in the details . You notice things that others don't. Your critical thinking skills help to inform your decision making.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.
Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC. An annual criminal record check may also be required.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2024-09-13
Job Location
Toronto-CC East 12th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Communication, Critical Thinking, Decision Making, Innovation, Leadership, People Management, Strategic
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.